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Authentication Issues

Posted: Tuesday, August 8th, 2006 at 16:16 by Neil Watson

Customers and resellers should be advised that we are currently experiencing some authentication issues with dial up, dial unmetered and DSL connections. Our engineers are working to resolve this issue as a matter of urgency, further updates will be provided as soon as available. We apologise for any inconvenience caused.

This entry was posted on Tuesday, August 8th, 2006 at 16:16 and is filed under Emergency Work. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.

One Response to “Authentication Issues”

  1. Neil Watson says:
    August 8, 2006 at 16:36

    The authentication issues have now been resolved, and we are currently investigating the root cause. We have also amended our monitoring system to provide an earlier warning of any such failure in the future.