Archive for September 13th, 2006

UPS replacement

Posted: Wednesday, September 13th, 2006 at 12:40 by Neil Watson

Following on from the previous power issues, we have identified some UPS equipment that was failing to perform as expected. As such we will be replacing the UPS equipment between 17.30hrs and 18.30hrs on Thursday 14th September 2006. This change will affect some co-located hosting customers who will be advised individually. We will also be exchanging the UPS that covers the following servers: pop, dns-cache1, and dial-gateway; a small period of outage will be required for the swap over. Please accept out apologies for any down time caused, but wish to assure you that the work taking place is essential.

  1. David Derrick says:

    Work is now completed. The colocated customers were returned to service on schedule but the Entanet servers were down for longer than planned due to difficulty removing the faulty UPS. Services appear to be back up and running again now.