ADSL Packet Loss

Posted: Wednesday, September 20th, 2006 at 17:26 by Neil Watson

Some ADSL users are currently experiencing a level of packet loss when connected to one of our 622 central pipes. This is being caused by a skewed distribution of sessions between the pipes, resulting in one pipe becoming congested, despite having sufficient capacity on the network. If you are suffering from packet loss, we suggest disconnecting and reconnecting your router to resolve the issue. We are working to ensure a fair distribution of sessions and will advise once the issue is resolved.

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