Emergency Network Maintenance

Posted: Friday, September 8th, 2006 at 15:18 by Neil Watson

Thursday 14th September 2006 01.00hrs – 05.00hrs

Our network management team has become aware of a potential issue regarding core routers in our London ring. Whilst the issue poses no immediate threat to our network, it is essential that we apply an emergency software release to the routers to allow us to prevent any possible outage. This work will be carried out during the period specified above and will require a reboot of each core router in the network thereby causing outages at key points in our network. We will have engineers onsite to ensure that the service is fully restored as soon as possible.

During this work we will also be taking the opportunity to make improvements to our network configuration. This work will involve moving from a switched network model to a routed model, as a consequence of which, customers may perceive additional routing equipment showing in any trace routes performed. Please do no be alarmed by the visibility of additional equipment, as all traffic previously passed via this kit. The change will provide better diagnostic tools for any network issues and will ensure that our network capabilities are being utilised in the most efficient manner.

Please accept our apologies for any inconvenience that this may cause, we will as always endeavour to keep any disruption to a minimum

One Response to “Emergency Network Maintenance”

  1. Steve Lalonde says:

    This work is now completed

    any problems should be directed via the usual support channels