DSL Issues

Posted: Friday, May 23rd, 2008 at 09:23 by Neil Watson

We are currently aware of some issues with our DSL pool and our team is investigating. We have high call volumes coming into support so please bear with us. We will give more information as we have it.

2 Responses to “DSL Issues”

  1. Neil Watson says:

    Our systems team have advised that one of of core DSL routers have reloaded causing the problems seen by our users. The router has now been restored and connections should be working as normal. We have the crash info and are currently analysing the cause. Apologies to anyone affected.

  2. Neil Watson says:

    A RFO is now available for this outage. It can be found below:

    Outage Report

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