Archive for February 3rd, 2009

BT Openreach MBORC declaration

Posted: Tuesday, February 3rd, 2009 at 14:46 by Neil Watson

BT Openreach have declared a force majeure event in several areas. The text of the declaration is below:

MBORC declaration due to recent heavy snowfall

Following heavy snow fall Openreach is now declaring a matter beyond our reasonable control (MBORC) / force majeure event in some areas.

The declaration is effective from 09:00 am on Monday 2nd February 2009. It applies to all provision and repair activities caused by the severe weather conditions in the specified areas.

The recent heavy snowfall has impacted Openreach in two main ways. Firstly, the reduced mobility of our engineering workforce and, secondly, the reduced numbers of Openreach people able to get to our control centres. This resulted in a number of missed jobs and appointments where, whilst every effort was made to contact those end users, this was not always successful.

We have increased our engineering resource capability for the rest of this week, especially in those areas worst affected, and put our control centre contingency plans into operation. The impact on service, on a regional basis, is as follows and is based upon the current seven day weather forecast.

Scotland – impact seen in East of Scotland. We are working normally and full recovery is expected by 9th February 2009.

Northern England – impact seen in the Pennines, Tees Valley, Yorkshire and Lincolnshire. Full recovery is expected by 9th February 2009.

Midlands & Wales – impact seen in East & Central Midlands. Full recovery is expected by 9th February 2009.

London Home Counties – impact seen in London and the Thames Valley areas. Full recovery is expected by 10th February 2009. We have declared MBORC in the following areas: Basingstoke, City, Docklands, Guildford, Heathrow, Southbank, Wembley, Westend and Westminster.

South West – impact seen in Solent. Full recovery is expected by 10th February 2009.

South East – impact seen in Sussex, Kent North and South London. Full recovery is expected by 10th February 2009. We have declared MBORC in the following areas: Chelmsford, Crayford, Croydon, Edmonton, Esher, Greenwich, Lea Valley, Richmond, Romford, St Albans and Watford.

We will review this situation on a day-by-day basis and will lift the MBORC in each area as soon as service returns to normal. In addition, we continue to watch the weather and its impact and will advise should we need to declare MBORC in any other areas, or if our recovery times are extended as a result.

Openreach Communications
http://www.openreach.co.uk

  1. Neil Watson says:

    Update: MBORC declaration due to recent heavy snowfall

    A matter beyond our reasonable control (MBORC) / force majeure event came into effect at 09.00 on Monday 2nd February in some areas in the South East and London & Home Counties. Since then snow spread across the country and MBORC, effective from 15:00 on Monday 2nd February 2009, has subsequently been declared in some areas of the South West.

    The areas affected by this declaration are as follows:

    Plymouth:

    Beaworthy, Chagford, Holsworthy and Yelverton

    Truro:

    Threewater, Devoran, Mawnan Smith, Penryn and Wadebridge

    Taunton:

    Paracombe, Combe Martin, Ifracombe, Shirwell, Torrington, Clayhanger, Clovelly and Bideford

    The situation in Plymouth and Truro is recovering and we expect to be able to end the declaration in these areas by the end of today. We will continue to monitor the situation in Taunton, where severe weather conditions remain and further heavy snow is expected.

    In all areas of the UK, we are continuing to review this situation, along with the weather, and will keep you updated as we make progress.

    Click here for list of the exchanges where MBORC has previously been declared in London & Home Counties and the South East.

  2. Neil Watson says:

    Update: MBORC declaration due to recent heavy snowfall

    This update follows recent MBORC declarations on 2nd and 5th February 2009.
    Following heavy snow across the country this week, we have declared a matter beyond our reasonable control (MBORC) / force majeure event in some parts of the UK. This communication provides an update on locations where MBORC declarations have been lifted and on areas where MBORC has subsequently been declared.

    The impact on service, on a regional basis, is as follows:

    South East:

    The MBORC declaration was lifted at 08:00 today on all declared areas; Chelmsford, Crayford, Croydon, Edmonton, Esher, Greenwich, Lea Valley, Richmond, Romford, St Albans and Watford. MBORC will still to apply to any activities impacted by the weather that have not yet been resolved. This will be reviewed on a case-by-case basis.

    London & Home Counties:

    The MBORC declaration was lifted at 08.00 today for all the London patches; City, Docklands, Heathrow, Wembley, Southbank and Westminster. As above, MBORC will still apply to any activities impacted by the weather that have not yet been resolved.

    MBORC will remain in place in Basingstoke and Guildford.

    Following more snow, MBORC has now been declared, with effect from 08.00 Thursday 5th February 2009, in Maidenhead, Reading, Luton, Northampton, Oxford and Aylesbury.

    Scotland:

    MBORC has now been declared, with effect from 08.00 Thursday 5th February, in Grampian, Highland South (parts only) and Highland North (parts only).
    South West: the MBORC declaration was lifted at 24:00 last night in Truro and Plymouth. MBORC remains in place Taunton.

    MBORC has subsequently been declared, with effect from 08.00 Thursday 5th February 2009, in Bristol, Bath, Gloucester, Swindon, Swansea, Cardiff and Peterborough.

    In all areas of the UK, we are continuing to review this situation along with the weather, and will keep you updated as we make progress.

  3. Neil Watson says:

    Further Openreach Update: MBORC declaration due to recent heavy snowfall

    This communication follows recent MBORC declarations, issued as special alerts to all Communications Providers, following heavy snow across the UK.

    Matter beyond our reasonable control (MBORC) / force majeure event has been declared in some parts of the UK. This communication provides an update on where we have been able to lift the MBORC declaration and on areas where MBORC has subsequently been declared.

    The current impact on service, on a regional basis, is as follows:

    South West – overnight snow and low temperatures have meant continuing bad road conditions. MBORC is currently in place in; Bristol, Bath, Swindon, Gloucester and Taunton. In addition, MBORC has now been declared, with effective from 08.00 today, in; Plymouth, Exeter, Salisbury and Bournemouth.
    Wales & Midlands – with effective from 08.00 today, MBORC has been lifted in Cardiff, Swansea and Peterborough.

    Scotland – continuing snow and low temperatures in the patches where we have open declarations. MBORC is currently in place in; Grampian, Highlands South (parts only), Highlands North (parts only), this MBORC has been extended to included a further 15 exchanges towards the west.

    London & Home Counties – conditions remain poor in many areas. MBORC is currently in place in; Oxford, Aylesbury, Northampton, Luton, Maidenhead, Reading, Basingstoke and Guildford.

    South East – the MBORC declaration was lifted at 08:00 today on all declared areas; Chelmsford, Crayford, Croydon, Edmonton, Esher, Greenwich, Lea Valley, Richmond, Romford, St Albans and Watford.

    Our expectation is that if we have no more snow, and road conditions improve, we will be able to recover by very early next week. In the meantime, we are continuing to review this situation, and the weather, and will keep you updated as we make progress.

  4. Neil Watson says:

    MBORC Update – 20 February

    This communication follows recent MBORC declarations, issued as special alerts to all Communications Providers, following heavy snow across the UK.

    Matter beyond our reasonable control (MBORC) / force majeure event has recently been in place in some parts of the UK. This communication provides the latest update.

    The impact of recent weather conditions varied across the UK. In some areas we were able to continue as normal, while others experienced extreme disruption. As a result, the declaration and lifting of MBORC was extremely complex and continuously changing. We are currently pulling together all of the information and will shortly provide you with a full report showing when each MBORC was declared and lifted.

    All declarations ended, at the latest, with effect from 12:00 Tuesday 17th February. At that time, the only open blanket declarations in place were for Grampian, Highlands South (part) and Highlands North (part).