Archive for February 4th, 2010

Outage: Manchester to London

Posted: Thursday, February 4th, 2010 at 16:15 by David Derrick

We are currently seeing errors on our link between London and Manchester. To maintain network stability, we are taking this link out of service while investigations take place. All traffic will route via alternate paths, some customers may notice a small increase in latency.

  1. David Derrick says:

    Our circuit provider has identified a possible fault with a card in Manchester. Engineers are working to confirm this, there is no ETR at this time. Further updates will follow as we receive them.

  2. Steve Lalonde says:

    Our provider has cleared the fault, we will test the circuit for a errors over the next hour.

  3. Steve Lalonde says:

    We have seen no more errors on the circuit and it is therefore now back in service. We will continue to monitor as the load increases.