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PWAN DSL

Posted: Friday, June 25th, 2010 at 08:59 by Richard Partridge

We are currently experiencing problems with DSL tails terminating through one of our managed LNSs. Some connections appear to be unable to pass traffic when terminated on this equipment. We are currently looking into this issue and taking measures to work around this problem to restore services to customers whilst the underlying issue is investigated.

Further updates will be provided when more information becomes available.

This entry was posted on Friday, June 25th, 2010 at 08:59 and is filed under Incidents. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

2 Responses to “PWAN DSL”

  1. Richard Partridge says:
    June 25, 2010 at 11:45

    Our Systems team are still investigating, although the symptoms of the issue have dissipated. The team are undergoing a root cause analysis in order that preventative steps can be taken.

    Further updates will be provided when more information becomes available.

  2. Richard Partridge says:
    June 29, 2010 at 17:10

    An incident report is now available for this issue. It can be found here.

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