Archive for July 7th, 2010

L2TP customer incident in Meridian Gate

Posted: Wednesday, July 7th, 2010 at 13:41 by Neil Watson

We are aware of an issue that is affecting some L2TP customers in our Meridian Gate pop. Affected customers will typically see a loss of traffic over their interconnect. Our network team is aware of the issue and they are currently working to restore service to anyone affected. We apologise for the problems this will cause.

  1. Neil Watson says:

    Our engineers have now restored service and will be monitoring the issue throughout the course of the afternoon. We will provide further information as to the cause once we have been able to investigate fully.