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Birmingham IPStream Connect Users

Posted: Wednesday, July 21st, 2010 at 09:37 by Neil Watson

We are aware of an issue that is affecting our DSL customers that route through our Birmingham IPStream Connect nodes. We are investigating the reasons for this problem and engineers will rectify as soon as possible. We apologise for any inconvenience that this will be causing.

This entry was posted on Wednesday, July 21st, 2010 at 09:37 and is filed under Incidents. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

3 Responses to “Birmingham IPStream Connect Users”

  1. Neil Watson says:
    July 21, 2010 at 10:57

    Our engineers are continuing to work at resolving this incident, with an engineer dispatched to site to perform on site checks. Remote diagnostics will continue whilst he is en route. In addition, faults have been raised with our suppliers to ensure speediest resolution.

  2. Steve Lalonde says:
    July 21, 2010 at 12:01

    Service has now been restored, we are still investigating the cause.

  3. Richard Partridge says:
    July 21, 2010 at 16:28

    An incident report is now available for this issue. It can be found here.

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