Network Instability

Posted: Monday, November 22nd, 2010 at 14:02 by Martyn Haynes

We are experiencing some instability across our network. We are continuing to investigate the cause. Further updates will be provided as we have them.

3 Responses to “Network Instability”

  1. Martyn Haynes says:

    The earlier instability has been narrowed down to slough.core.enta.net. As a matter of urgency we have upgraded the software version, this process requires a reboot which took place a short time ago.

    During this time all directly connected customers without backup services would have been off line. We apologise for any inconvenience caused.

  2. Martyn Haynes says:

    Engineers have advised that the software upgrade and reboot have been successful. We will continue to monitor as a matter of course.

  3. Richard Partridge says:

    An incident report has been made available for this issue. It can be found here.

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