«
»

Network Instability

Posted: Monday, November 22nd, 2010 at 14:02 by Martyn Haynes

We are experiencing some instability across our network. We are continuing to investigate the cause. Further updates will be provided as we have them.

This entry was posted on Monday, November 22nd, 2010 at 14:02 and is filed under Incidents. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

3 Responses to “Network Instability”

  1. Martyn Haynes says:
    November 22, 2010 at 14:48

    The earlier instability has been narrowed down to slough.core.enta.net. As a matter of urgency we have upgraded the software version, this process requires a reboot which took place a short time ago.

    During this time all directly connected customers without backup services would have been off line. We apologise for any inconvenience caused.

  2. Martyn Haynes says:
    November 22, 2010 at 14:51

    Engineers have advised that the software upgrade and reboot have been successful. We will continue to monitor as a matter of course.

  3. Richard Partridge says:
    November 25, 2010 at 16:15

    An incident report has been made available for this issue. It can be found here.

Leave a Reply

You must be logged in to post a comment.