Serious BT Incident Raised 3rd April 2012 13:53
Summary: BT are currently experiencing a Serious Incident to their network impacting broadband service across all providers in the Scotland (Edinburgh, Glasgow, Carluke & Dunfermline) area. As a result CPs may be experiencing a loss of service. They are investigating the incident and aim to restore service as a matter of urgency.
Next Steps: Support teams are now working to understand the full impact of this incident and the measures to be put in place to restore service.
Further updates will be made as information becomes available.