Archive for November 19th, 2014

Wolverhampton to Stoke

Posted: Wednesday, November 19th, 2014 at 22:54 by Steve Lalonde

This circuit is currently down due to a suspected fibre break, traffic usually on the route has been automatically re-routed via alternative paths.

  1. Ryan Berrisford says:

    This is confirmed as a fibre break between Birmingham and Longton. Supplier engineers are currently onsite working to restore the damaged fibres and an estimated restore time has now been given as 09:30.

    Further updates will follow as they become available.

  2. Ryan Berrisford says:

    Our suppliers have confirmed that fibre splicing is continuing. Due to the amount of work required the estimated time of repair has now been moved to 11:30.

    We will keep in close contact with our suppliers and post further updates as they become available.

  3. Ryan Berrisford says:

    Repair work on the fibre is continuing and our suppliers are still working towards the estimated resolution time of 11:30.

    We are also still communicating closely with our suppliers and any change to the estimated resolution time will be communicated via this post.

  4. Ryan Berrisford says:

    Further information has now become available from our supplier.

    The onsite fibre crew has advised that the repair of the fiber work has been extended due to a broken fiber tube within a joint. The onsite crew are now in the process of a cut and rebuild of the affected section.

    Our suppliers are working as quickly as possible to get the issue resolved, however due to the unforeseen complications an estimated time of repair cannot be given at this point. We will keep working with the supplier and feed back information as we get it.

  5. Ryan Berrisford says:

    In further communication with our supplier they have advised that the repair work is still being carried out.

    We will post out further updates on the progress as they are fed back from the supplier engineers on site.

  6. Ryan Berrisford says:

    Our suppliers have confirmed that the fibre tube has been repaired and splicing has once again continued. Our core link is already back up but this has to be considered at risk until the full completion of the splicing work.

    We will post further updates as they become available.

  7. Ryan Berrisford says:

    Our suppliers have now confirmed that the splicing work has been completed. The service is therefore no longer considered at risk.

Incident: LONAP Peering

Posted: Wednesday, November 19th, 2014 at 15:11 by Richard Partridge

We’re aware of an issue within LONAP. We’ve temporarily disabled our peering to LONAP for the time being.