Incident: Virgin Media Based Circuits

Posted: Tuesday, March 31st, 2015 at 20:26 by Phil Davies

We are currently investigating an issue affecting some customers with Virgin Media providedĀ circuits.
A fault is been raised with the supplier and we will work with them closely, until resolution. Further updates will be provided, as and when they become available.

2 Responses to “Incident: Virgin Media Based Circuits”

  1. Phil Davies says:

    Our supplier has confirmed there are multiple Fibre breaks in the Gloucester area which will be affecting many of our Virgin Media provided circuits. Engineers are currently on site working on the repair, it is a major incident and we have been advised that work will continue through the night with no current estimated time of repair.

  2. Phil Davies says:

    Our Supplier has informed us that work continued through the night with most circuits having a restored service at 22:30 due to re-routing within their network however the physical work to is due to complete around 10.30 today so further downtime may occur.

Leave a Reply

You must be logged in to post a comment.