Archive for October, 2015

Planned Maintenance: slough.core.enta.net

Posted: Tuesday, October 6th, 2015 at 08:57 by Ming-Yu Hsieh

Wednesday 21st Oct 2015 0:01 – 06:00

During the above window we will be replacing slough.core.enta.net with a higher capacity router.

All services will be migrated to the new router, we expect downtime of approximately 1 hour during the window.

Affected services are:

  • All customer interconnects ( Transit / EWCS / Wholesale handoff / Pseudowire ) terminating at slough.core.enta.net
  • IPSC and WBC interconnect

Traffic that would normally be routed through this equipment will be routed via alternate paths.

  1. Ming-Yu Hsieh says:

    This work is now complete.

Incident: Vodafone Based Circuits

Posted: Thursday, October 1st, 2015 at 11:05 by Ryan Berrisford

We are currently aware of an issue affecting a small percentage of Vodafone based circuits. We are working with our supplier who are currently investigating a potential bearer issue.

We will continue to work with our suppliers and publish updates as they become available.

  1. Alistair Patterson says:

    Vodafone engineers are continuing to investigate the bearer.

    Further updates will be published when available.

  2. Alistair Patterson says:

    Following extensive testing, Vodafone field engineers are now carrying out physical work at the point of presence between Vodafone and Entanet.

    Further information will be posted as it becomes available.

  3. Alistair Patterson says:

    Engineers isolated the issue to faulty hardware within Vodafone’s core network which has now been replaced.

    Service has been restored to all affected circuits.

    We apologise for any inconvenience caused by this incident.