Incident: Vodafone Circuits

Posted: Tuesday, November 17th, 2015 at 13:47 by Mark Yardley

We are currently aware of an issue affecting a number of Vodafone based circuits. We are working with our supplier who are currently investigating.

We will continue to work with our suppliers and publish updates as they become available.


3 Responses to “Incident: Vodafone Circuits”

  1. Mark Yardley says:

    The affected services have been now been restored. This incident initially appears to be a power issue at another location within Telecity Sov, however we are continuing to investigate with our suppliers.

  2. Mark Yardley says:

    Telecity have confirmed that this incident was caused by an isolated power issue. Telecity engineers are working to ensure the underlying issue is fully resolved. Until we receive confirmation from Telecity that all work has completed, previously affected services should be considered as at risk.

    Further updates will be provided as they are made available from our suppliers.

  3. Mark Yardley says:

    We are still currently awaiting an update from Telecity to confirm work has been completed and subsequently for an RFO report once that has been advised. For clarity, this power issue did not directly affect our equipment or location within Telecity, however it did impact a number of suppliers and customers who connect to us at this location.

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