Archive for April 11th, 2016

Emergency Maintenance: DSL network

Posted: Monday, April 11th, 2016 at 16:12 by Steve Lalonde

Tuesday 12 April 2016 0:00 ~ 8:00

During the above window we will be making some changes to the DSL network to reduce the packet loss some users have been reporting.

The work may cause some users to disconnect/reconnect

No other impact is expected.

  1. Steve Lalonde says:

    This work was completed at approx 8:30

Planned Maintenance: Interxion PWAN Infrastructure Final Phase

Posted: Monday, April 11th, 2016 at 10:40 by Ming-Yu Hsieh

Tuesday 19th April 2016 00:01 – 06:00

During the above window we will be migrating customers firewalls on the Interxion PWAN switch to our VPLS platform. Due to the amount of customers on this site, we will be migrating customers in phases, each customer will have downtime of up to 30 minutes during the window.

All affected customers will be contacted by our support team in advance.

  1. Phil Davies says:

    This work is now complete.