Archive for April 18th, 2016

VoIP Enrich Incident

Posted: Monday, April 18th, 2016 at 13:39 by Adam Heath

We are aware of a potential problem on the VoIP Enrich platform.  Engineers are currently investigating and we will post further information as it becomes available.

Posted in Incidents, VoIP | 1 Comment »

  1. Adam Heath says:
    April 18, 2016 at 14:30

    Our NOC engineers have confirmed that one of the media servers had crashed. They restarted the process and service seems to have been restored.

    Engineers will be investigating the crash log in an attempt to ascertain the cause.