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Incident: columbo.core

Posted: Thursday, December 1st, 2016 at 09:35 by Richard Partridge

We are currently experiencing a loss of connectivity to columbo.core. Engineers are already investigating and we are organising local engineering resources to attend site.

Further updates will be provided as and when they become available.

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This entry was posted on Thursday, December 1st, 2016 at 09:35 and is filed under Incidents. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

4 Responses to “Incident: columbo.core”

  1. Richard Partridge says:
    December 1, 2016 at 09:45

    We have regained connectivity to the core router and initial evidence suggests this loss of connectivity relates to a power failure to our cabinet. We are continuing our investigation and the site should be considered at risk for the time being.

  2. Ryan Berrisford says:
    December 1, 2016 at 10:03

    Although power has been restored to the Columbo core router we are still seeing some services as down. Engineers are continuing to investigate and further updates will follow.

  3. Ryan Berrisford says:
    December 1, 2016 at 10:11

    Services have now been fully restored to both DSL and Ethernet services. We are continuing to monitor and a full incident report will follow in due course.

  4. Ryan Berrisford says:
    December 1, 2016 at 17:11

    An incident report for this issue is now available here.

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