Archive for February 15th, 2017

At-Risk: Cardiff.core

Posted: Wednesday, February 15th, 2017 at 14:06 by Richard Partridge

Due to multiple link failures within the network at present, cardiff.core should be considered at risk. Engineers are already working on restoring redundant paths.

Further updates will be provided as and when they become available.

  1. Richard Partridge says:

    Following a period of monitoring, cardiff.core is no longer considered at risk.

Incident: Birmingham 3 Power Loss

Posted: Wednesday, February 15th, 2017 at 13:55 by Richard Partridge

We are currently experiencing a loss of power within our Birmingham 3 point of presence. This is causing a loss of service for a small number of directly connected leased line customers.  Affected customers have been contacted and advised directly.

Engineers are currently investigating and already have resources on their way to site to continue their investigation. Further updates will be provided as and when they become available.

  1. Mark Yardley says:

    Power has been restored to the affected customers. However, replacement equipment is required to restore fully redundant power to this site. Further updates on the progress of this work will be provided as and when available.