Incident: kingston.core

Posted: Friday, March 31st, 2017 at 13:05 by Richard Partridge

We are currently investigating a loss of connectivity to kingston.core. Engineers are already investigating. Further information will be provided as and when it becomes available.

3 Responses to “Incident: kingston.core”

  1. Richard Partridge says:

    We’ve received confirmation from the power provider in the region that there is a power problem affecting the area. Power is expected to be restored between 14:30 and 15:30.

    Further updates will follow.

  2. Neil Watson says:

    Details of the local power outage can be seen here. The reference is INCD-314299-U.

    This issue will be affecting all customers that connect via our Kingston node, including both Ethernet and Broadband services. Apologies for the disruption, we will update further as soon as more information is available.

  3. Richard Partridge says:

    Connectivity has been restored however the site should still be considered at-risk until we receive official confirmation that the power outage has been resolved.

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