Incident: Viper Hosting Platform

Posted: Monday, June 26th, 2017 at 11:53 by Adam Heath

We are currently investigating an issue affecting some of our Viper hosting platform.

Engineers are currently investigating and further updates will be provided when available.

2 Responses to “Incident: Viper Hosting Platform”

  1. Adam Heath says:

    Our NOC engineers have started to restore service to the Viper platform which requires a reboot of each server. Current focus is on returning the functionality for users, before reviewing to confirm the root cause.

    Further information will be available on this shortly.

  2. Adam Heath says:

    Our NOC engineers have confirmed that almost all users should now have functionality restored, with the final few affected servers still in the process of being rebooted and brought back online. This is expected to be complete within the next hour.

    Once complete, we’ll be ascertaining the cause and providing the information via this site.

Leave a Reply

You must be logged in to post a comment.