We are currently noticing intermittent periods of packet loss on traffic passing through our Kingston node, affecting only ADSL services. This has been raised with BT for further investigation.
We will provide further information when it becomes available.
We have seen the levels return to normal but continue to discuss the case with BT
Following investigations an issue has been identified and steps have begun to to further identify the cause allowing for resolution.
Following changes on the incoming connection made by the supplier, we have not seen a repeat of the issue. Monitoring and investigations continue with updates published as made available.