Planned work: VoIP platform

Posted: Wednesday, November 22nd, 2017 at 12:48 by David Derrick

Wed 29 November 2017 08:00-09:00 GMT

During the above window we will be making changes to our VoIP platform to align with changes one of our suppliers will be making. This work has already been proved and our other supplier is unaffected so this is not expected to be customer affecting. No in-progress calls should drop.

One Response to “Planned work: VoIP platform”

  1. David Derrick says:

    This work was completed although it was necessary to restart some processes. Some calls may have dropped due to this. Monitoring indicates that calls are now completing as normal.

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