Archive for January 12th, 2018

Incident: Virgin Media Circuits

Posted: Friday, January 12th, 2018 at 09:21 by David Brewis

We are currently experiencing a loss of connectivity to a small number of Virgin Media leased line circuits. Engineers are currently investigating for a cause and updates will be provided as and when they become available.

Investigations show a reboot of the router to restore connectivity.

  1. David Brewis says:

    Engineers have identified and resolved the problem with connectivity resumed.

    We apologise for any inconvenience caused by this incident.

  2. David Brewis says:

    A report is now available for this incident which can be found here.

Incident: TalkTalk Circuits

Posted: Friday, January 12th, 2018 at 06:47 by Richard Partridge

We are currently experiencing a loss of connectivity to a small number of TalkTalk leased line circuits. Engineers are currently investigating and updates will be provided as and when they become available.

  1. Richard Partridge says:

    Engineers have identified and resolved the problem. Customers still experiencing issues are advised to reboot their routers before contacting the help desk.

    We apologise for any inconvenience caused by this incident.

  2. David Brewis says:

    A report is now available for this incident which can be found here.