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Incident: Outgoing calls

Posted: Tuesday, January 16th, 2018 at 09:38 by David Brewis

We are currently experiencing disruption to a small number of customers for outbound calls on the VoIP platform. Engineers are currently investigating for a cause and updates will be provided as and when they become available.

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This entry was posted on Tuesday, January 16th, 2018 at 09:38 and is filed under Incidents. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

One Response to “Incident: Outgoing calls”

  1. David Brewis says:
    January 16, 2018 at 11:56

    Service has now been restored to outgoing calls, if customers continue to experience issues please call into the help desk whilst we will continue to monitor.

    We apologise for any inconvenience caused by this incident.

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