Archive for July 12th, 2018

Incident: Bristol

Posted: Thursday, July 12th, 2018 at 21:53 by Mark Yardley

We have just experienced a brief disruption to service at our Bristol PoP. All services should now be restored and engineers are continuing to investigate the underlying cause. We apologise for any inconvenience caused.

Planned Maintenance: Telford

Posted: Thursday, July 12th, 2018 at 13:55 by David Brewis

Sunday 15th July 2018 08:00 – 18:00

During the above window, Western Power Distribution will be conducting maintenance works to service the electricity substation supplying the local area. During these works, external mains supply will be disconnected to allow safe operation to all involved, in doing so our external generators will supply the Telford data centre allowing for continued and uninterrupted service.

We are speaking with the power company to obtain clarity as to the actual duration of works and will update if this becomes available.

No down time is expected and all precautions will be taken to avoid any disruption, however during this window the Telford data centre should be considered at risk.