Archive for August 4th, 2018

Vodafone Based Circuits

Posted: Saturday, August 4th, 2018 at 21:58 by Ryan Berrisford

We are aware of an issue causing a number of Vodafone based circuits to be unreachable. Investigations are already underway with the carrier and further updates will follow as and when we have them.

  1. Ryan Berrisford says:

    This incident is the result of essential maintenance within the Vodafone core network to replace a fragile cable joint. The maintenance window is due to finish at 08:00 05/08/18 and although efforts have been made to bring this forward, it cannot be guaranteed.

    We apologise for any inconvenience caused and we’ll work with Vodafone to improve the notification process in the future, ensuring all customers are notified in a timely manner.

  2. Ryan Berrisford says:

    Service has now been restored to the affected services, although they should be considered at risk until the maintenance window has been confirmed as closed.

  3. Ryan Berrisford says:

    The maintenance window has now passed and services should no longer be considered at risk.

    We apologise for any inconvenience caused.