Incident: VoIP

Posted: Wednesday, September 12th, 2018 at 09:46 by David Brewis

We are aware of an interruption to service affecting inbound calls on our Enrich platform. Our teams are investigating and will update hourly.

We apologise for any inconvenience during this time.

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2 Responses to “Incident: VoIP”

  1. David Brewis says:

    Whilst investigations continue, a small set of users appear to be working. We are asking for users to retest.

  2. David Brewis says:

    Service has been restored to users on the Enrich platform, if you continue to experience a problem we ask affected handsets are rebooted prior to calling.

    We apologise for any inconvenience caused.

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