Archive for January 14th, 2019

Outbound Calls via our VoIP platform

Posted: Monday, January 14th, 2019 at 16:11 by Neil Watson

We are currently aware of an intermittent issue with our VoIP platform affecting outbound calls, with some customers unable to establish external calls.  We are investigating the issue now and will provide updates via this site.  We apologise for the disruption to this service.

  1. Neil Watson says:

    Our engineers have located the issue with the service and have taken corrective actions to restore outbound calls for all customers. We will continue to monitor the situation over the next 24 hours.