Incident: PWAN DSL

Posted: Tuesday, January 29th, 2019 at 12:57 by Scott Morgan

We are currently aware of a brief drop in connectivity for PWAN DSL tails. Circuits do appear to be re-establishing and we would advise rebooting any circuits that have not automatically reconnected.

Our engineers are investigating the cause of this and will provide updates in due course.

2 Responses to “Incident: PWAN DSL”

  1. Scott Morgan says:

    Engineers are continuing to investigate the root cause of the brief drop observed earlier today.
    Further updates are expected by approximately 18:00

  2. Scott Morgan says:

    Our engineers have located the underlying issue which caused this brief drop in connectivity and have taken corrective actions to avoid repeat instances.

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