Archive for March 13th, 2019

Planned Maintenance: Telehouse-east4.core

Posted: Wednesday, March 13th, 2019 at 11:40 by Gurinder Bansal

Friday 22nd March 2019 00:01 – 06:00

During the above window we will be completing a planned maintenance to upgrade our aggregation devices on telehouse-east4.core.

We expect all directly connected services to have a maximum downtime of 1 hour. Services include Transit, Leased lines, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 60 Minutes, the full 6 hours may be required to account for any unforeseen issues.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Telehouse-north.core

Posted: Wednesday, March 13th, 2019 at 11:38 by Gurinder Bansal

Thursday 21st March 2019 00:01 – 03:00

During the above window we will completing a planned maintenance to enhance the security on our aggregation devices on telehouse-north.core.

We expect all directly connected services to have a maximum downtime of 10 minutes. Services include Transit, EWCS, Leased lines, Wholesale handoff and Pseudowires terminating at this location. Whilst actual downtime is expected to be no more than 10 minutes, the full 3 hours may be required to account for any unforeseen issues.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    During this maintenance window, we encountered some unforeseen issues. The configuration changes have been rolled back and normal service has been restored.

    Another maintenance window will be scheduled to complete this work at a later date.