We are currently investigating a fault on the Faraday 21cn Interconnect.
Archive for the ‘21cn Updates’ Category
We have been experiencing authentication problems for some WBC users over the last 2 hours.
This issue has now been resolved and all affected users have reconnected.
We are currently experiencing an outage with the WBC interconnect at Columbo node. This appears to be a fault at the BT end of the interconnect, BT engineers are aware of the fault.
We currently have no ETR
Throughout January 2009 we will be transferring DSL based connections over to the new IPStream Connect platform. This platform has several benefits over the existing IPStream Central approach, including greater flexibility in relation to bandwidth management and an increased number of interconnects. The transfer will take place on a realm by realm basis and will be closely managed by both Entanet and BT. Users should not experience any loss of service or service degradation during the transfer as existing connections will continue to work on the IPStream Central platform until the user re-authenticates. At this point the connection will be transferred automatically over our IPStream Connect platform. All other features of the products remain the same, including potential line speeds, interleaving status etc.
The 21CN interconnects in Glasgow and Leeds are now operational, the Manchester interconnect will be complete today.
We have today finished the installation of the Cardiff 21CN interconnect, we expect the first users to be live on Wednesday. Stoke pop has also completed today.
BT Openreach are currently carrying out emergency work to repair damaged fibers in the Wolverhampton node of the 21CN network. This impacts any users on exchanges upgraded to 21CN that connect to this node. At present this is a very small number of users. We apologise for the inconvenience and will advise when the service is restored.
BT will be performing a configuration change on the 21CN platform at approximately 12pm today.
Customers connected to the Wolverhampton exchange will experience a short outage during this work of ~15 minutes.
We have now finished the configuration on the Wolverhampton 21CN interconnect, some trial users are already connected and more will go live in the next few days.
We will be performing a configuration change on the 21CN platform at approximately 3pm today.
Customers connected will experience a short outage during this work of ~10 minutes.