We have been experiencing authentication problems for some WBC users over the last 2 hours.
This issue has now been resolved and all affected users have reconnected.
Archive for the ‘21cn Updates’ Category
Outage: Columbo WBC interconnect
Posted: Saturday, April 18th, 2009 at 21:54 by Steve Lalonde
We are currently experiencing an outage with the WBC interconnect at Columbo node. This appears to be a fault at the BT end of the interconnect, BT engineers are aware of the fault.
We currently have no ETR
-
Steve Lalonde says:
Service was restored at approx 2.30 am.
Initial indications to the cause suggest this was an MPLS TE fault behind the EEA (Ethernet Edge Aggregator).
More detail will follow.
Planned Engineering Work: DSL transfer to IPStream Connect
Posted: Tuesday, December 23rd, 2008 at 10:55 by Neil Watson
Throughout January 2009 we will be transferring DSL based connections over to the new IPStream Connect platform. This platform has several benefits over the existing IPStream Central approach, including greater flexibility in relation to bandwidth management and an increased number of interconnects. The transfer will take place on a realm by realm basis and will be closely managed by both Entanet and BT. Users should not experience any loss of service or service degradation during the transfer as existing connections will continue to work on the IPStream Central platform until the user re-authenticates. At this point the connection will be transferred automatically over our IPStream Connect platform. All other features of the products remain the same, including potential line speeds, interleaving status etc.
-
Neil Watson says:
Further to the above post, we will be moving the main realms of adsllogin.co.uk and adsl.enta.net along with several other minor realms tomorrow. The transfer will be closely monitored by both BT and Entanet to ensure a smooth transition. Users should suffer no disruption as the changes only take effect as they re-authenticate.
21CN Interconnect Update
Posted: Thursday, May 29th, 2008 at 13:27 by Steve Lalonde
The 21CN interconnects in Glasgow and Leeds are now operational, the Manchester interconnect will be complete today.
Cardiff 21CN Interconnect and Stoke Pop
Posted: Friday, May 23rd, 2008 at 18:01 by Steve Lalonde
We have today finished the installation of the Cardiff 21CN interconnect, we expect the first users to be live on Wednesday. Stoke pop has also completed today.
21CN Wolverhampton Node Outage
Posted: Thursday, May 1st, 2008 at 09:40 by Steve Lalonde
BT Openreach are currently carrying out emergency work to repair damaged fibers in the Wolverhampton node of the 21CN network. This impacts any users on exchanges upgraded to 21CN that connect to this node. At present this is a very small number of users. We apologise for the inconvenience and will advise when the service is restored.
-
Service was restored at approximately 17.00hrs and has since been stable. We apologise for any issues caused.
Emergency Maintenance: 21CN Trial
Posted: Friday, April 4th, 2008 at 10:12 by Martyn Haynes
BT will be performing a configuration change on the 21CN platform at approximately 12pm today.
Customers connected to the Wolverhampton exchange will experience a short outage during this work of ~15 minutes.
21CN: Wolverhampton Interconnect
Posted: Wednesday, March 26th, 2008 at 18:22 by Steve Lalonde
We have now finished the configuration on the Wolverhampton 21CN interconnect, some trial users are already connected and more will go live in the next few days.
Emergency Maintenance: 21CN Trial
Posted: Thursday, March 20th, 2008 at 14:17 by Steve Lalonde
We will be performing a configuration change on the 21CN platform at approximately 3pm today.
Customers connected will experience a short outage during this work of ~10 minutes.
-
This work is now complete, there was no outage.
Outage Notification: 21CN ADSL Trial Connections
Posted: Tuesday, March 4th, 2008 at 10:28 by Neil Watson
Friday 07th March 2008
On Friday 07th March 2008, we will be undertaking work with BT to make adjustments to our 21CN network. This will have an impact on the trial DSL users that are connected, giving multiple outages throughout the course of the day. We apologise for any inconvenience that will be caused, and wish to reassure you that the work will be completed as soon as possible to resume a stable service.
Please note that this work will not involve our standard 20CN DSL offering.
-
Oops looks like Neil has invented the time machine, this work is actually Friday 07th March 2008.
Original post corrected.
-
We have now finished the 21CN Maintenance.
There is now an outage report available for this issue. It can be found here.