Archive for the ‘At-Risk’ Category

At Risk: slough.core

Posted: Monday, October 14th, 2019 at 15:04 by Iain Beveridge

Tuesday 15th October 2019, 00:01 – 00:45

After a power check within Slough POP, BT identified an issue with part of their power infrastructure within one of our racks. BT will undertake emergency work in the above window to swap out a faulty UPS.

No downtime is expected however all directly connected services should be considered at risk.

  1. Daniel Jones says:

    This work is now commencing.

  2. Daniel Jones says:

    This work is now complete.

At Risk: nottingham.core

Posted: Wednesday, October 9th, 2019 at 15:00 by Iain Beveridge

Wednesday 9th October 2019, 17:00 – 17:15

After a power check within Nottingham POP, BT identified an issue with part of the power infrastructure within one of our racks.

BT will undertake emergency work in the above window which will require one of the power feeds to be moved, the core will momentarily run on single power supply rather than being dual powered.

No downtime is expected however all directly connected services should be considered at risk, this work is required to be completed ASAP.

  1. Work completed within above window with no incident

At Risk: Newcastle POP

Posted: Wednesday, September 4th, 2019 at 17:06 by Iain Beveridge

Wednesday 4th September 2019, 21:00 – 22:00

After a power check within Newcastle POP, BT identified an issue with part of their power infrastructure within one of our racks. BT will undertake emergency work in the above window to swap out a faulty UPS.

No downtime is expected however all directly connected services should be considered at risk.

  1. All the work completed without incident.

Emergency Maintenance: interxion3.core

Posted: Tuesday, August 20th, 2019 at 14:22 by Jamie Smith

Tuesday 20th August 2019 14:30 – 18:00
During the above window, we will be carrying out a non-service affecting reload to one of the line cards that part of our DSL platform terminates on, due to recurring alarms on the affected line card. These preventative works are to stop any potential service affecting problems occurring. The work will be carried out in 2 phases.

Phase 1: (Approx 14:30)

Cost DSL traffic away from Interxion DSL platform to Telehouse East DSL platform

Phase 2: (Approx 17:30 – 18:00)

Reload of affected line card

Once the line card has been reloaded and verified that the alarms are no longer present, traffic will be costed back to the Interxion DSL platform

Services should still however be considered at risk during this maintenance due to the loss of resilience whilst these works take place.

We apologise for the short notice of this maintenance notification

  1. Jamie Smith says:

    Phase 1 of this work has now been carried out.

  2. Jamie Smith says:

    Phase 2 – Reload of the affected line card will be commencing now

  3. Jamie Smith says:

    This work has completed successfully. Traffic has now been costed back to Interxion DSL platform.

At Risk: Peterborough POP

Posted: Wednesday, July 31st, 2019 at 17:18 by Iain Beveridge

Friday 2nd August 2019, 00:01 – 01:30

After a power check within Peterborough POP, BT identified an issue with part of their power infrastructure within one of our racks. BT will undertake emergency work in the above window to swap out a faulty UPS.

No downtime is expected however all directly connected services should be considered at risk.

Planned Maintenance: Bradford

Posted: Wednesday, June 26th, 2019 at 15:49 by David Brewis
Wednesday 3rd July 2019 00:01 – 06:00
 
During the above window CityFibre will be carrying out a planned maintenance on our network in Bradford.
 
This window does not reflect customer down time, however services terminating in Bradford should be considered to be at risk during this period.
 
Actual downtime will be negligible as customer traffic will be routed through an alternative 10GB link whilst the work is being carried out. The traffic route will be moved onto the new 10GB link at the completion of the patching and configuration work.

At Risk: Peterborough POP

Posted: Tuesday, June 25th, 2019 at 16:31 by Iain Beveridge

Monday 1st July 2019, 00:01 – 00:45

After a power check within Peterborough POP, BT identified an issue with part of their power infrastructure within one of our racks. BT will undertake emergency work in the above window to swap out a faulty UPS.

No downtime is expected however all directly connected services should be considered at risk.

  1. This work is no longer needed to be carried out.

At Risk: Sheffield POP

Posted: Tuesday, June 25th, 2019 at 16:29 by Iain Beveridge

Tuesday 30th July 2019, 02:00 – 04:00

After a power check within Sheffield POP, BT identified an issue with part of their power infrastructure within one of our racks. BT will undertake emergency work in the above window to swap out a faulty UPS.

No downtime is expected however all directly connected services should be considered at risk. 

  1. Services indicated as at risk were impacted by this change. The change is however now complete.

Power upgrade VeloxServ Wolverhampton

Posted: Tuesday, June 25th, 2019 at 16:25 by Iain Beveridge

Wednesday 3rd July 2019 06:00 – 17:00.   

During the above window our supplier will be carrying out essential power works to the incoming supply that feeds the suite in this location. No downtime is expected due to the preventative measures being taken, however all services at this location should be considered at risk for the duration of the window.

At Risk: Peterborough BT POP

Posted: Tuesday, April 2nd, 2019 at 15:52 by Iain Beveridge

Monday 8th April 2019, 23:45 – Tuesday 9th April 2019, 02:00.

After a power check within Peterborough POP, BT identified an issue with part of their infrastructure. BT will undertake work in the above window to replace isolator cables to a power supply board. The supply board provides the A-Feed, generator backed supply to several racks within the MUA including Entanet’s. An Entanet engineer will be on site for the duration of the maintenance to ensure power to our racks is maintained via the unaffected B-Feed.

No downtime is expected however all directly connected services should be considered at risk.

  1. This work is now complete.