Archive for the ‘At-Risk’ Category

At Risk: Peterborough BT POP

Posted: Tuesday, April 2nd, 2019 at 15:52 by Iain Beveridge

Monday 8th April 2019, 23:45 – Tuesday 9th April 2019, 02:00.

After a power check within Peterborough POP, BT identified an issue with part of their infrastructure. BT will undertake work in the above window to replace isolator cables to a power supply board. The supply board provides the A-Feed, generator backed supply to several racks within the MUA including Entanet’s. An Entanet engineer will be on site for the duration of the maintenance to ensure power to our racks is maintained via the unaffected B-Feed.

No downtime is expected however all directly connected services should be considered at risk.

  1. This work is now complete.

At Risk: Columbo POP

Posted: Monday, March 4th, 2019 at 16:27 by Iain Beveridge

Friday 8th March 2019, 23:30 – Saturday 9th March 2019, 02:00.

After a power check within Columbo POP, BT identified an issue with part of their power infrastructure within one of our racks. BT supervised by an Entanet engineer will undertake emergency work in the above window to swap out a faulty UPS.

No downtime is expected however all directly connected services should be considered at risk.

At Risk: Planned Works – Edinburgh

Posted: Monday, December 3rd, 2018 at 13:55 by Jamie Smith

Thursday 6th December 2018 00:01 – 06:00 

During the above window our supplier will be carrying out essential power works to both of our racks in this location. No downtime is expected due to the preventative measures being taken, however all services at this location should be considered at risk for the duration of the window this includes; DSL, Leased lines and Pseudowires terminating at this location.

This is work that had originally been scheduled for the 30/11 as per http://noc.enta.net/2018/11/at-risk-planned-works-edinburgh/ however due to unforeseen supplier circumstances they had to postpone that work.

At Risk: Planned Works – Edinburgh

Posted: Wednesday, November 21st, 2018 at 10:40 by Jamie Smith

Friday 30th November 2018 00:01 – 06:00  

During the above window our supplier will be carrying out essential power works to both of our racks in this location. No downtime is expected due to the preventative measures being taken, however all services at this location should be considered at risk for the duration of the window this includes; DSL, Leased lines and Pseudowires terminating at this location.

At Risk: Planned Maintenance – Coventry

Posted: Tuesday, November 13th, 2018 at 13:12 by Ming-Yu Hsieh

Thursday 22nd Nov 2018 00:01 – 06:00

During the above maintenance window, we will be integrating Coventry pop into our combined national network.

No down time is expected and all precautions will be taken to avoid any disruption, however during and after this maintenance routing will take different paths.

  1. Ming-Yu Hsieh says:

    This work is now commencing.

  2. Ming-Yu Hsieh says:

    This work is now complete.

Planned Maintenance: Interxion & Telehouse East

Posted: Tuesday, November 13th, 2018 at 11:49 by Gurinder Bansal

Wednesday 21st November 2018 00:00 – 06:00

During the above window we will be completing a planned maintenance to upgrade hardware within telehouse-east4.core & Interxion3.core. No downtime is expected and all precautions will be taken to avoid any disruption, however during this window both sites should be considered at risk.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

At Risk: columbo.core

Posted: Thursday, October 18th, 2018 at 11:30 by Jamie Smith

Tuesday 23rd October 03:00 – 06:00

During the above window our supplier will be carrying out essential power works to one of our racks in this location. No downtime is expected, however all services at this location should be considered at risk for the duration of the window this includes; DSL, Leased lines and Pseudowires terminating at this location.

  1. Jamie Smith says:

    Due to unforeseen circumstances we have had to cancel tonights supplier maintenance at this site. We will look to re-schedule this in due course.

    Apologies for any Inconveniences

Planned Maintenance: Telford

Posted: Wednesday, October 17th, 2018 at 11:41 by Mark Yardley

Wednesday 24th October 20:00 – 23:59

During the above window we will be performing cable management on equipment servicing Openreach leased line circuits terminating in our Telford location. Although this work is anticipated to cause no down time for services they should be considered at risk for the duration the window.

  1. Mark Yardley says:

    This work is now complete.

At Risk: Planned Maintenance – Kirklees

Posted: Friday, September 28th, 2018 at 12:19 by Ming-Yu Hsieh

Thursday 4th Oct 2018 00:01 – 06:00

During the above maintenance window, we will be integrating Kirklees pop into our combined national network.

No down time is expected and all precautions will be taken to avoid any disruption, however during and after this maintenance routing will take different paths.

  1. Ming-Yu Hsieh says:

    This work is now complete.

At-Risk: Interxion DSL Infrastructure

Posted: Thursday, September 27th, 2018 at 13:33 by Richard Partridge

We are currently aware of a severe low memory alert on one of devices which forms part of the Interxion DSL infrastructure. This device may reboot unexpectedly, resulting in a short loss of service for broadband customers currently connecting through the Interxion DSL infrastructure whilst the device reboots. Should this happen, downtime is expected to be no longer than five minutes.

An emergency maintenance window is being organised to rectify this issue and will be announced shortly.