Archive for the ‘Planned Work’ Category

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Planned Maintenance: Telecity-Hex89.core

Posted: Wednesday, May 8th, 2019 at 10:11 by Jamie Smith

Thursday 23rd May 2019 00:00– 06:00

During the above period we will be carrying out essential service affecting works within our core rack at Telecity-Hex8/9

All services currently terminated in this location will be subject to downtime. Services Include Leased lines, Wholesale handoff, Transit, EWCS & Psuedowires.

We anticipate the full duration of the maintenance window will be needed for works to be completed.

All other traffic that would normally route through this location will take alternative paths.

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Posted in Planned Work | No Comments »

Planned Maintenance: Wolverhampton TE

Posted: Wednesday, April 24th, 2019 at 11:09 by Gurinder Bansal

Friday 3rd May 2019 00:01 – 04:00

During the above window we will completing a planned maintenance to enhance the security on our aggregation devices on wolv-te.core.enta.net.

We expect all services to have a maximum downtime of 1 hour. Services include: Leased lines, EWCS, Transit, Wholesale handoff and Pseudowires terminating at this location. Whilst actual downtime is expected to be no more than 1 hour, the full 4 hours may be required to account for any unforeseen issues.

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Posted in Planned Work | 2 Comments »

  1. Gurinder Bansal says:
    May 3, 2019 at 00:00

    This work is now commencing.

  2. Gurinder Bansal says:
    May 3, 2019 at 01:04

    This work is now complete.

Planned Maintenance: Cardiff.core

Posted: Tuesday, April 9th, 2019 at 17:39 by Gurinder Bansal

Wednesday 17th April 2019 00:01 – 06:00

During the above window we will be replacing Cardiff.core.enta.net with a higher capacity router.

We expect all services currently terminated in this location to have a maximum downtime of 2 hours. Services include Transit, Leased lines, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 2 hours, the full 6 hours may be required to account for any unforeseen issues.

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Posted in Planned Work | 2 Comments »

  1. Gurinder Bansal says:
    April 17, 2019 at 00:00

    This work is now commencing.

  2. Gurinder Bansal says:
    April 17, 2019 at 02:43

    This work is now complete.

Planned Maintenance: Telehouse-east4.core

Posted: Wednesday, March 13th, 2019 at 11:40 by Gurinder Bansal

Friday 22nd March 2019 00:01 – 06:00

During the above window we will be completing a planned maintenance to upgrade our aggregation devices on telehouse-east4.core.

We expect all directly connected services to have a maximum downtime of 1 hour. Services include Transit, Leased lines, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 60 Minutes, the full 6 hours may be required to account for any unforeseen issues.

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Posted in Planned Work | 2 Comments »

  1. Gurinder Bansal says:
    March 22, 2019 at 00:00

    This work is now commencing.

  2. Gurinder Bansal says:
    March 22, 2019 at 01:35

    This work is now complete.

Planned Maintenance: Telehouse-north.core

Posted: Wednesday, March 13th, 2019 at 11:38 by Gurinder Bansal

Thursday 21st March 2019 00:01 – 03:00

During the above window we will completing a planned maintenance to enhance the security on our aggregation devices on telehouse-north.core.

We expect all directly connected services to have a maximum downtime of 10 minutes. Services include Transit, EWCS, Leased lines, Wholesale handoff and Pseudowires terminating at this location. Whilst actual downtime is expected to be no more than 10 minutes, the full 3 hours may be required to account for any unforeseen issues.

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Posted in Planned Work | 2 Comments »

  1. Gurinder Bansal says:
    March 21, 2019 at 00:00

    This work is now commencing.

  2. Gurinder Bansal says:
    March 21, 2019 at 01:28

    During this maintenance window, we encountered some unforeseen issues. The configuration changes have been rolled back and normal service has been restored.

    Another maintenance window will be scheduled to complete this work at a later date.

Planned Maintenance: birmingham-te.core.enta.net

Posted: Wednesday, February 6th, 2019 at 14:36 by Gurinder Bansal

Friday 15th February 2018 00:01-06:00

During the above window we will be replacing Birmingham-te.core.enta.net with a higher capacity router.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include Transit, Leased lines, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 60 Minutes, the full 6 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

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Posted in Planned Work | 2 Comments »

  1. Gurinder Bansal says:
    February 15, 2019 at 00:00

    This work is now commencing.

  2. Gurinder Bansal says:
    February 15, 2019 at 00:52

    This work is now complete.

Planned Maintenance: bir.core.enta.net

Posted: Wednesday, February 6th, 2019 at 14:35 by Gurinder Bansal

Thursday 14th February 2018 00:01-06:00

During the above window we will be replacing Bir.core.enta.net with a higher capacity router.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include Leased lines, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 30 Minutes, the full 6 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

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Posted in Planned Work | 2 Comments »

  1. Gurinder Bansal says:
    February 14, 2019 at 00:01

    This work is now commencing.

  2. Gurinder Bansal says:
    February 14, 2019 at 00:54

    This work is now complete.

Planned Maintenance: sheffield.core

Posted: Tuesday, February 5th, 2019 at 14:42 by Jamie Smith

Tuesday 19th February 2019 00:00 – 02:00

During the above window we will be performing a service effecting software update to this device.

We expect all services currently terminated in this location to have a maximum downtime of 15 minutes. Services Include Leased lines, Transit, and Pseudowires. Whilst actual downtime is expected to be no more than 15 minutes, the full 2 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

 

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Posted in Planned Work | 2 Comments »

  1. Jamie Smith says:
    February 19, 2019 at 00:00

    This work is now commencing.

  2. Jamie Smith says:
    February 19, 2019 at 00:12

    This work is now complete.

Planned Maintenance: Telford

Posted: Friday, January 11th, 2019 at 14:13 by Gurinder Bansal

Friday 18th January 2019 00:01 – 03:00

During the above window we will be decommissioning telford-dc2.core.enta.net.

All services currently terminated in this location will be migrated on to telford-dc3-2.core. This includes PWANs, colocation and pseudowires. During the maintenance, customers will experience a loss of connectivity within their service (PWANs, colocation or pseudowire). If you are one of those customers, you will be notified directly by our Technical Service Desk by the end of Monday 14th January.

Once we have confirmed the maintenance is complete, any customers still experiencing issues should reboot their equipment before contacting the Technical Service Desk.

All other traffic that would normally route through this location will take alternative paths.

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Posted in Planned Work | 2 Comments »

  1. Gurinder Bansal says:
    January 18, 2019 at 00:00

    This work is now commencing.

  2. Gurinder Bansal says:
    January 18, 2019 at 02:41

    This work is now complete.

Planned Maintenance: Telford

Posted: Friday, January 4th, 2019 at 11:53 by Jamie Smith

Thursday 10th January 2019 08:00 – 16:00

During the above window we will be carrying out essential maintenance within the rack that terminates a small number of Virgin Media leased line circuits at our Telford data-centre. This is a service impacting maintenance and outages will be observed.

Any customers impacted by this change will be notified Individually.

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Posted in Planned Work | No Comments »

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