Archive for the ‘Planned Work’ Category

Planned Maintenance: Manchester

Posted: Wednesday, June 28th, 2017 at 16:19 by Mark Yardley

Thursday 6th July 2017 00:01 – 06:00

During the above window we will be replacing man.core.enta.net with a higher capacity router.

All services currently terminated in this location will be migrated on to the new hardware. This includes all customer transit, EWCS, wholesale hand-off and pseudowires terminating at this location.

All other traffic that would normally route through this location will take alternative paths.

  1. Richard Partridge says:

    This work has been postponed and will be rescheduled for a later date.

Planned Maintenance: Faraday.core

Posted: Monday, June 26th, 2017 at 09:03 by Iain Beveridge

Wednesday 05 July 2017 00:00 – 4:00

During the above window we will be moving some customers with EAD circuits directly connected to faraday.core from one switch to another. These customers will be contacted directly before the window and should only experience a small amount of downtime each. However as a precaution we would consider all customers terminating in Faraday at risk.

  1. This work has now been completed and passed the post maintenance check list to ensure customer connectivity has been restored to effected customers.

Planned Maintenance: Milton Keynes

Posted: Wednesday, May 24th, 2017 at 17:04 by Jake Turner

Thursday 1st June 00:01 – 06:00

During the above window we will be performing a software upgrade and a reload of one of our devices at this location. This is expected to take approximately 1 hour, during which time directly connected customers will lose service. All other traffic will remain unaffected.

Affected services include DSL and leased lines terminated in this location.

  1. Jake Turner says:

    This work is complete.

Planned Maintenance: Manchester Telephone Exchange

Posted: Monday, May 22nd, 2017 at 18:23 by Jake Turner

Tuesday 30th May 00:01 – 06:00

During the above window we will be performing a software upgrade and a reload of one of our devices at this location. This is expected to take approximately 1 hour, during which time directly connected customers will lose service. All other traffic will remain unaffected.

Affected services include DSL and leased lines terminated in this location.

  1. Jake Turner says:

    This work is complete.

Planned Maintenance: Stepney Green

Posted: Tuesday, May 16th, 2017 at 13:36 by Mark Yardley

Thursday 25th May 00:01 – 06:00

During the above window we will be performing a software upgrade and a reload of one of our devices at this location. This is expected to take approximately 1 hour, during which time directly connected customers will lose service. All other traffic will remain unaffected.

Affected services include DSL and leased lines terminated in this location.

  1. Mark Yardley says:

    This work is now complete.

Planned Maintenance: Columbo

Posted: Tuesday, May 16th, 2017 at 13:33 by Mark Yardley

Tuesday 23rd May 00:01 – 06:00

During the above window we will be performing a software upgrade and a reload of one of our devices at this location. This is expected to take approximately 1 hour, during which time directly connected customers will lose service. All other traffic will remain unaffected.

Affected services include DSL and leased lines terminated in this location.

  1. Mark Yardley says:

    This work has not been completed this evening and no services have been affected. Further work will be required and a notification will be posted once this has been scheduled.

Planned Maintenance: Slough

Posted: Wednesday, May 10th, 2017 at 17:31 by Mark Yardley

Thursday 18th May 00:01 – 06:00

During the above window we will be performing a software upgrade and a reload of one of our devices at this location. This is expected to take approximately 1 hour, during which time directly connected customers will lose service. All other traffic will remain unaffected.

Affected services include DSL (IPSC and WBC) and leased lines terminated in this location.

  1. Jake Turner says:

    This work is now complete.

Planned Maintenance: Equinix

Posted: Monday, May 8th, 2017 at 17:00 by Jake Turner

Tuesday 16 May 00:01 – 06:00

During the above window we will be performing a software upgrade and a reload of one of our devices at this location. This is expected to take approximately 1 hour, during which time directly connected customers will lose service. All other traffic will remain unaffected.

Affected services include leased lines and customer interconnects terminated in this location.

  1. Jake Turner says:

    This maintenance is complete.

Planned Maintenance: Wholesale Leased Line & Pseudowire Maintenance

Posted: Thursday, April 27th, 2017 at 17:42 by Jake Turner

Thursday 04 May 22:00 – 23:59
Monday 08 May 22:00 – 23:59
Tuesday 09 May 22:00 – 23:59
Wednesday 10 May 22:00 – 23:59
Thursday 11 May 22:00 – 23:59

During the above windows we will be performing maintenance on Wholesale leased line circuits and Pseudowires.

We anticipate downtime to be no longer than 5 minutes each circuit during one of the above windows.

  1. Jake Turner says:

    This evenings work is now complete.

  2. Jake Turner says:

    This evenings work has now completed.

  3. Mark Yardley says:

    The work for this evening is now complete.

  4. Jake Turner says:

    Tonights work is complete.

  5. Mark Yardley says:

    This work is now complete.

Planned Maintenance: Equinix

Posted: Friday, April 21st, 2017 at 11:42 by Mark Yardley

Wednesday 03 May 00:01 – 06:00

During the above window we will be performing a software upgrade and a reload of one of our devices at this location. This is expected to take approximately 1 hour, during which time directly connected customers will lose service. All other traffic will remain unaffected.

Affected services include leased lines and customer interconnects terminated in this location.

  1. Jake Turner says:

    This work is to be postponed. A further notification will be posted once the work is rescheduled.