Wednesday 05 July 2017 00:00 – 4:00
During the above window we will be moving some customers with EAD circuits directly connected to faraday.core from one switch to another. These customers will be contacted directly before the window and should only experience a small amount of downtime each. However as a precaution we would consider all customers terminating in Faraday at risk.
Thursday 1st June 00:01 – 06:00
During the above window we will be performing a software upgrade and a reload of one of our devices at this location. This is expected to take approximately 1 hour, during which time directly connected customers will lose service. All other traffic will remain unaffected.
Affected services include DSL and leased lines terminated in this location.
Tuesday 30th May 00:01 – 06:00
During the above window we will be performing a software upgrade and a reload of one of our devices at this location. This is expected to take approximately 1 hour, during which time directly connected customers will lose service. All other traffic will remain unaffected.
Affected services include DSL and leased lines terminated in this location.
Jake Turner says: This work is complete.
Thursday 25th May 00:01 – 06:00
During the above window we will be performing a software upgrade and a reload of one of our devices at this location. This is expected to take approximately 1 hour, during which time directly connected customers will lose service. All other traffic will remain unaffected.
Affected services include DSL and leased lines terminated in this location.
Mark Yardley says: This work is now complete.
Tuesday 23rd May 00:01 – 06:00
During the above window we will be performing a software upgrade and a reload of one of our devices at this location. This is expected to take approximately 1 hour, during which time directly connected customers will lose service. All other traffic will remain unaffected.
Affected services include DSL and leased lines terminated in this location.
Mark Yardley says: This work has not been completed this evening and no services have been affected. Further work will be required and a notification will be posted once this has been scheduled.
Thursday 18th May 00:01 – 06:00
During the above window we will be performing a software upgrade and a reload of one of our devices at this location. This is expected to take approximately 1 hour, during which time directly connected customers will lose service. All other traffic will remain unaffected.
Affected services include DSL (IPSC and WBC) and leased lines terminated in this location.
Jake Turner says: This work is now complete.
Tuesday 16 May 00:01 – 06:00
During the above window we will be performing a software upgrade and a reload of one of our devices at this location. This is expected to take approximately 1 hour, during which time directly connected customers will lose service. All other traffic will remain unaffected.
Affected services include leased lines and customer interconnects terminated in this location.
Jake Turner says: This maintenance is complete.
Thursday 04 May 22:00 – 23:59
Monday 08 May 22:00 – 23:59
Tuesday 09 May 22:00 – 23:59
Wednesday 10 May 22:00 – 23:59
Thursday 11 May 22:00 – 23:59
During the above windows we will be performing maintenance on Wholesale leased line circuits and Pseudowires.
We anticipate downtime to be no longer than 5 minutes each circuit during one of the above windows.
Jake Turner says: This evenings work is now complete.
Jake Turner says: This evenings work has now completed.
Mark Yardley says: The work for this evening is now complete.
Jake Turner says: Tonights work is complete.
Mark Yardley says: This work is now complete.
Wednesday 03 May 00:01 – 06:00
During the above window we will be performing a software upgrade and a reload of one of our devices at this location. This is expected to take approximately 1 hour, during which time directly connected customers will lose service. All other traffic will remain unaffected.
Affected services include leased lines and customer interconnects terminated in this location.
Jake Turner says: This work is to be postponed. A further notification will be posted once the work is rescheduled.
Thursday 27th April 2017 00:01 – 07:00
During the above window we will be performing maintenance on our Broadband Platform.
This work is not expected to be customer affecting.
There will be multiple changes to the routing inside the Broadband platform, some customers may see minor packet loss while the network re-converges after each change.
Steve Lalonde says: This work is now complete.
This work is complete.