Archive for the ‘Planned Work’ Category

Planned Maintenance: VoIP

Posted: Friday, November 15th, 2019 at 17:15 by David Brewis
Monday 18th November 2019 22:00 – 23:00
We are making improvements to our VoIP platform and would like to notify customers that planned maintenance will be carried out 18th November 2019 between 22:00 and 23:00 causing temporary disruption to service.  After the changes are complete your phones will re-register and normal service will resume.  Thank you for your cooperation during this time.

Planned Maintenance: Leeds

Posted: Friday, November 8th, 2019 at 13:53 by Iain Beveridge

Saturday 23rd November 2019 22:00 – Sunday 24th November 2019 06:00

During the above window CityFibre will be carrying out a planned maintenance on our network in Leeds.

We expect all services to have a maximum downtime of 5 hours. Services include Leased lines, Metro Services and Pseudowires terminating at this location. Whilst actual downtime is expected to be no more than 5 hours, the full 8 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

Planned Maintenance: VoIP

Posted: Thursday, November 7th, 2019 at 18:42 by David Brewis
Tuesday 12th November 2019 22:00 – 23:00
We are making improvements to our VoIP platform and would like to notify customers that planned maintenance will be carried out 12th November 2019 between 22:00 and 23:00 causing temporary disruption to service.  After the changes are complete your phones will re-register and normal service will resume.  Thank you for your cooperation during this time.

Planned Maintenance: Vodafone

Posted: Wednesday, November 6th, 2019 at 15:22 by David Brewis

Friday 15th November 2019 01:00 – 03:00

During the above window Vodafone will be completing a planned maintenance to upgrade firmware on a single handover point. It is expected for all affected connections to experience 1 hour downtime, however the full duration of the window may be required to account for any unforeseen issues.

Planned Maintenance: Vodafone

Posted: Wednesday, November 6th, 2019 at 15:21 by David Brewis

Tuesday 12th November 2019 01:00 – 03:00

During the above window Vodafone will be completing a planned maintenance to upgrade firmware on a single handover point. It is expected for all affected connections to experience 1 hour downtime, however the full duration of the window may be required to account for any unforeseen issues.

Planned Maintenance: Sheffield

Posted: Friday, November 1st, 2019 at 09:51 by Robin Posadas

Saturday 16th November 22:00 – Sunday 17th November 06:00 2019

During the above window we will be carrying out a planned maintenance on our network in Sheffield.

We expect all services to have a maximum downtime of 5 hours. Services include Leased lines and Pseudowires terminating at this location. Whilst actual downtime is expected to be no more than 5 hours, the full 8 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

  1. Jordan Coleman says:

    This work is now commencing.

  2. Jordan Coleman says:

    This work was completed at 02:41.

Planned Work: man.core

Posted: Wednesday, October 23rd, 2019 at 14:19 by Gurinder Bansal

Wednesday 6th November 2019 21:00 – 23:00

During the above window we will be increasing the port capacity of man.core.enta.net by inserting a new line card.

This activity is not expected to impact any live services on this device.

  1. Daniel Jones says:

    This work is now commencing.

  2. Daniel Jones says:

    This work is now complete

Planned Maintenance: Gloucester

Posted: Tuesday, October 8th, 2019 at 11:14 by Daniel Jones

Thursday 24th October 2019 00:01 – 06:00

During the above window we will be carrying out a planned maintenance on our network in Gloucester.

We expect all services to have a maximum downtime of 2 hours. Services include Leased lines and Pseudowires terminating at this location. Whilst actual downtime is expected to be no more than 2 hours, the full 6 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

  1. Daniel Jones says:

    This work is now commencing.

  2. Daniel Jones says:

    This work is now complete.

Planned Maintenance: Vodafone

Posted: Wednesday, October 2nd, 2019 at 18:14 by David Brewis

Wednesday 23rd October 2019 00:01 – 02:00

During the above window Vodafone will be completing a planned maintenance to upgrade firmware on a single handover point. It is expected for all affected connections to experience 1 hour downtime, however the full duration of the window may be required to account for any unforeseen issues.

Planned Maintenance: Vodafone

Posted: Wednesday, October 2nd, 2019 at 18:13 by David Brewis

Saturday 19th October 2019 00:01 – 02:00

During the above window Vodafone will be completing a planned maintenance to upgrade firmware on a single handover point. It is expected for all affected connections to experience 1 hour downtime, however the full duration of the window may be required to account for any unforeseen issues.