Archive for the ‘Planned Work’ Category

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Planned Maintenance: Bristol.core.enta.net

Posted: Tuesday, August 27th, 2019 at 15:53 by Gurinder Bansal

Wednesday 4th September 2019 00:01 – 06:00

During the above window we will be replacing bristol.core.enta.net with a higher capacity router.

We expect all services to have a maximum downtime of 2 hours. Services include; Leased lines & pseudowires terminating at this location. Whilst actual downtime is expected to be no more than 2 hours, the full 6 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

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Posted in Planned Work | 2 Comments »

  1. Gurinder Bansal says:
    September 4, 2019 at 00:00

    This work is now commencing.

  2. Gurinder Bansal says:
    September 4, 2019 at 00:31

    This work is now complete

Planned Maintenance: Slough.core.enta.net

Posted: Tuesday, August 13th, 2019 at 16:13 by Gurinder Bansal

Tuesday 20th August 2019 00:01 – 06:00

During the above window we will be replacing slough.core.enta.net with a higher capacity router.

We expect all services to have a maximum downtime of 2 hours. Services include; Leased lines terminating at this location. Whilst actual downtime is expected to be no more than 2 hours, the full 6 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

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Posted in Planned Work | 2 Comments »

  1. Gurinder Bansal says:
    August 20, 2019 at 00:00

    This work is now commencing.

  2. Gurinder Bansal says:
    August 20, 2019 at 00:34

    This work is now complete.

Emergency Maintenance: lns6.the.dsl.enta.net

Posted: Tuesday, August 6th, 2019 at 14:10 by Jamie Smith

Wednesday 7th August 2019 03:00 – 04:00

During the above window broadband users connected via lns6.the.dsl.enta.net will be disconnected for a reboot of the device (memory fragmentation) we have taken preventative measures to filter connections away from this device to reduce the impact upon reboot. Any users still connected at the time of reboot will disconnect briefly before reconnecting via alternative equipment.

Users on this device that reconnect before the reboot will avoid the planned works.

Posted in Emergency Work, Planned Work | No Comments »

Planned Maintenance: Man-te.core.enta.net

Posted: Tuesday, July 30th, 2019 at 17:54 by Gurinder Bansal

Tuesday 6th August 2019 00:01 – 06:00

During the above window we will be replacing man-te.core.enta.net with a higher capacity router.

We expect all services to have a maximum downtime of 2 hours. Services include Leased lines and Pseudowires terminating at this location. Whilst actual downtime is expected to be no more than 2 hours, the full 6 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

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Posted in Planned Work | 2 Comments »

  1. Gurinder Bansal says:
    August 6, 2019 at 00:00

    This work is now commencing.

  2. Gurinder Bansal says:
    August 6, 2019 at 02:31

    This work is now complete.

Planned Maintenance: Vodafone

Posted: Thursday, July 18th, 2019 at 18:02 by David Brewis

Thursday 8th August 2019 00:01 – 02:00

During the above window Vodafone will be completing a planned maintenance to upgrade firmware on a single handover point. It is expected for all affected connections to experience 1 hour downtime, however the full duration of the window may be required to account for any unforeseen issues.

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Posted in Planned Work | No Comments »

Planned Maintenance: Vodafone

Posted: Wednesday, July 17th, 2019 at 08:29 by David Brewis

Tuesday 6th August 2019 00:01 – 02:00

During the above window Vodafone will be completing a planned maintenance to upgrade firmware on a single handover point. It is expected for all affected connections to experience 1 hour downtime, however the full duration of the window may be required to account for any unforeseen issues.

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Posted in Planned Work | No Comments »

Planned Maintenance: Bradford

Posted: Wednesday, June 26th, 2019 at 15:49 by David Brewis
Wednesday 3rd July 2019 00:01 – 06:00
 
During the above window CityFibre will be carrying out a planned maintenance on our network in Bradford.
 
This window does not reflect customer down time, however services terminating in Bradford should be considered to be at risk during this period.
 
Actual downtime will be negligible as customer traffic will be routed through an alternative 10GB link whilst the work is being carried out. The traffic route will be moved onto the new 10GB link at the completion of the patching and configuration work.

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Posted in At-Risk, Planned Work | No Comments »

At Risk: Peterborough POP

Posted: Tuesday, June 25th, 2019 at 16:31 by Iain Beveridge

Monday 1st July 2019, 00:01 – 00:45

After a power check within Peterborough POP, BT identified an issue with part of their power infrastructure within one of our racks. BT will undertake emergency work in the above window to swap out a faulty UPS.

No downtime is expected however all directly connected services should be considered at risk.

Posted in At-Risk, Emergency Work, Planned Work | 1 Comment »

  1. Iain Beveridge says:
    June 26, 2019 at 10:00

    This work is no longer needed to be carried out.

At Risk: Sheffield POP

Posted: Tuesday, June 25th, 2019 at 16:29 by Iain Beveridge

Tuesday 30th July 2019, 02:00 – 04:00

After a power check within Sheffield POP, BT identified an issue with part of their power infrastructure within one of our racks. BT will undertake emergency work in the above window to swap out a faulty UPS.

No downtime is expected however all directly connected services should be considered at risk. 

Posted in At-Risk, Emergency Work, Planned Work | 1 Comment »

  1. Iain Beveridge says:
    July 30, 2019 at 11:05

    Services indicated as at risk were impacted by this change. The change is however now complete.

Power upgrade VeloxServ Wolverhampton

Posted: Tuesday, June 25th, 2019 at 16:25 by Iain Beveridge

Wednesday 3rd July 2019 06:00 – 17:00.   

During the above window our supplier will be carrying out essential power works to the incoming supply that feeds the suite in this location. No downtime is expected due to the preventative measures being taken, however all services at this location should be considered at risk for the duration of the window.

Posted in At-Risk, Planned Work | No Comments »

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