Posts Tagged ‘Interxion’

Planned Maintenance: Interxion2.core

Posted: Thursday, August 30th, 2018 at 17:45 by Gurinder Bansal

Thursday 6th September 2018 00:01 – 06:00

During the above window we will be replacing interxion2.core.enta.net with a higher capacity router.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include Transit, EWCS, Leased lines, Co-location, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Interxion3.core

Posted: Tuesday, August 21st, 2018 at 11:09 by Gurinder Bansal

Wednesday 29th August 2018 00:01 – 06:00

During the above windows we will be completing planned maintenance to upgrade our core equipment, interxion3.core.enta.net.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include Transit, EWCS, Leased lines, Co-location, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues. All other traffic that would normally route through this location will take alternative paths.

Prior to works, broadband traffic will be steered away from Interxion to lessen the customer impact and on successful completion the broadband traffic will be re-balanced between multiple locations.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Interxion3.core

Posted: Thursday, May 31st, 2018 at 14:17 by David Brewis

Thursday 7th June 2018 01:00 – 06:00

During the above windows we will be completing planned maintenance to upgrade our core equipment, interxion3.core.enta.net.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include Transit, EWCS, Leased lines, Co-location, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues. All other traffic that would normally route through this location will take alternative paths.

Prior to works, broadband traffic will be steered away from Interxion to lessen the customer impact and on successful completion the broadband traffic will be rebalanced between multiple locations.

On the proviso this all goes to plan, we will be moving ahead with works affecting Telehouse North,  the following day on Friday 8th June from 00:01 to 06:00.

  1. Gurinder Bansal says:

    This maintenance is not complete and will be rescheduled at a later date.

Planned Maintenance: Interxion3.core

Posted: Tuesday, April 24th, 2018 at 17:22 by Gurinder Bansal

Wednesday 16th May 2018 00:01 – 06:00  &  Thursday 17th May 2018 00:01 – 06:00

During the above windows we will be completing planned maintenance to upgrade our core equipment, interxion3.core.enta.net. The maintenance includes a two phased approach within the above windows.

Wednesday 16th May 2018 00:01 – 06:00 – During this window we expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include Transit, EWCS, Leased lines, Co-location, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues. All other traffic that would normally route through this location will take alternative paths.

Thursday 17th May 2018 00:01 – 06:00 – Although no downtime is expected during this maintenance window, all services should be considered at-risk. A full 6 hour maintenance window has been given to account for any unforeseen issues.

 

  1. Mark Yardley says:

    This work has been postponed and will be rescheduled. The new date for the work will be notified here in the normal manner.

Planned Maintenance: Telehouse East – Interxion

Posted: Tuesday, February 13th, 2018 at 12:14 by Gurinder Bansal

Tuesday 20th February 2018 00:00 – Tuesday 20th February 2018 06:00

During the above maintenance window, we will be undertaking work on core links between the above locations as part of ongoing network expansion.

No down time is expected and all precautions will be taken to avoid any disruption, however during this window both sites should be considered at risk.

  1. Gurinder Bansal says:

    This work has now been completed.

Planned Maintenance: Equinix – Interxion

Posted: Monday, January 29th, 2018 at 17:03 by Gurinder Bansal

Tuesday 6th February 2018 00:00 – Tuesday 6th February 2018 06:00

During the above maintenance window, we will be undertaking work on core links between the above locations as part of ongoing network expansion.

No down time is expected and all precautions will be taken to avoid any disruption, however during this window both sites should be considered at risk.

  1. Gurinder Bansal says:

    This work has now been completed

Planned Maintenance: Interxion

Posted: Wednesday, April 12th, 2017 at 17:27 by Jake Turner

Thursday 20th April 2017 00:00 ~ 06:00

During the above window we will be migrating customers off interxion.core.enta.net onto a higher capacity router.

All services will be migrated to the new router, we expect downtime of approximately 1 hour during the window.

Affected services are:

All customer interconnects ( Transit / EWCS / Wholesale handoff / Pseudowire ) terminating at interxion.core.enta.net.

Traffic that would normally be routed through this equipment will be routed via alternate paths.

  1. Jake Turner says:

    This work is now complete.

Planned Maintenance: Interxion

Posted: Wednesday, February 1st, 2017 at 15:52 by Jake Turner

Thursday 9th February 2017 00:00 ~ 06:00

During the above window we will be replacing interxion2.core.enta.net and migrating customers off of interxion.core.enta.net onto a higher capacity router.

All services will be migrated to the new router, we expect downtime of approximately 1 hour during the window.

Affected services are:

All customer interconnects ( Transit / EWCS / Wholesale handoff / Pseudowire ) terminating at interxion.core.enta.net and interxion2.core.enta.net.

Traffic that would normally be routed through this equipment will be routed via alternate paths.

  1. Jake Turner says:

    This work is now complete.

At-Risk: Interxion.core

Posted: Friday, September 2nd, 2016 at 09:17 by Richard Partridge

Monday 12th September 23:00 – Tuesday 13th September 06:00

During the above window we will be tidying the cabling inside our cabinets in preparation of the installation of replacement hardware in the near future.

No down time is expected.

  1. This work is now complete.

Incident: Interxion Blade Failure

Posted: Wednesday, November 12th, 2014 at 08:41 by Richard Partridge

We are currently investigating what appears to be a blade failure within our interxion.core.enta.net router.

Further updates will be provided as and when they become available.

  1. Richard Partridge says:

    Entanet engineers have been dispatched to Interxion with replacement hardware. We will update again once our engineers have arrived..

  2. Richard Partridge says:

    DSL customers affected by this incident are being re-routed however we’re receiving reports of packet loss. This is currently under investigation.

  3. Richard Partridge says:

    Further investigation has shown that DSL traffic is re-routing around the blade failure in Interxion. However, this is causing increased strain on equipment forming parts of the alternative paths currently being used to bypass the failed blade.

    Engineers are still en-route to Interxion with the aim of replacing the failed hardware, however we’re continuing to determine if there is anything that can be done in the meantime to alleviate the packet loss.

  4. Richard Partridge says:

    Engineers are still en-route and are expected to arrive on site shortly.

  5. Richard Partridge says:

    Our engineers have now arrived on site.

  6. Richard Partridge says:

    Work to replace the blade is currently ongoing.

  7. Richard Partridge says:

    The blade replacement hasn’t stabilised the issue, so we will be rebooting the Interxion core immediately.

  8. Richard Partridge says:

    Service appears to have been restored. We will be monitoring the situation closely.

  9. Richard Partridge says:

    An incident report on this event is currently being produced and will be made available as soon as possible.

  10. Neil Watson says:

    An incident report is now available and can be found here