Posts Tagged ‘Interxion’

Planned Maintenance: Interxion & Telehouse East

Posted: Tuesday, November 13th, 2018 at 11:49 by Gurinder Bansal

Wednesday 21st November 2018 00:00 – 06:00

During the above window we will be completing a planned maintenance to upgrade hardware within telehouse-east4.core & Interxion3.core. No downtime is expected and all precautions will be taken to avoid any disruption, however during this window both sites should be considered at risk.

Emergency Maintenance: Interxion DSL Infrastructure

Posted: Thursday, September 27th, 2018 at 13:38 by Richard Partridge

Thursday 27th September 2018 17:45 – 18:15

During the above window we will be performing a software update and reload of one of the devices within the Interxion DSL infrastructure due to a severe low memory alert, outlined in this post.

Broadband users connecting to the Interxion DSL infrastructure will experience a brief drop in connectivity whilst the device reloads. Downtime is expected to last no longer than five minutes.

  1. Mark Yardley says:

    This work is now commencing.

  2. Mark Yardley says:

    This work is now complete. Any users who have not yet reconnected are advised to reboot their equipment.

At-Risk: Interxion DSL Infrastructure

Posted: Thursday, September 27th, 2018 at 13:33 by Richard Partridge

We are currently aware of a severe low memory alert on one of devices which forms part of the Interxion DSL infrastructure. This device may reboot unexpectedly, resulting in a short loss of service for broadband customers currently connecting through the Interxion DSL infrastructure whilst the device reboots. Should this happen, downtime is expected to be no longer than five minutes.

An emergency maintenance window is being organised to rectify this issue and will be announced shortly.

Planned Maintenance: Interxion2.core

Posted: Thursday, August 30th, 2018 at 17:45 by Gurinder Bansal

Thursday 6th September 2018 00:01 – 06:00

During the above window we will be replacing interxion2.core.enta.net with a higher capacity router.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include Transit, EWCS, Leased lines, Co-location, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Interxion3.core

Posted: Tuesday, August 21st, 2018 at 11:09 by Gurinder Bansal

Wednesday 29th August 2018 00:01 – 06:00

During the above windows we will be completing planned maintenance to upgrade our core equipment, interxion3.core.enta.net.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include Transit, EWCS, Leased lines, Co-location, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues. All other traffic that would normally route through this location will take alternative paths.

Prior to works, broadband traffic will be steered away from Interxion to lessen the customer impact and on successful completion the broadband traffic will be re-balanced between multiple locations.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Interxion3.core

Posted: Thursday, May 31st, 2018 at 14:17 by David Brewis

Thursday 7th June 2018 01:00 – 06:00

During the above windows we will be completing planned maintenance to upgrade our core equipment, interxion3.core.enta.net.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include Transit, EWCS, Leased lines, Co-location, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues. All other traffic that would normally route through this location will take alternative paths.

Prior to works, broadband traffic will be steered away from Interxion to lessen the customer impact and on successful completion the broadband traffic will be rebalanced between multiple locations.

On the proviso this all goes to plan, we will be moving ahead with works affecting Telehouse North,  the following day on Friday 8th June from 00:01 to 06:00.

  1. Gurinder Bansal says:

    This maintenance is not complete and will be rescheduled at a later date.

Planned Maintenance: Interxion3.core

Posted: Tuesday, April 24th, 2018 at 17:22 by Gurinder Bansal

Wednesday 16th May 2018 00:01 – 06:00  &  Thursday 17th May 2018 00:01 – 06:00

During the above windows we will be completing planned maintenance to upgrade our core equipment, interxion3.core.enta.net. The maintenance includes a two phased approach within the above windows.

Wednesday 16th May 2018 00:01 – 06:00 – During this window we expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include Transit, EWCS, Leased lines, Co-location, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues. All other traffic that would normally route through this location will take alternative paths.

Thursday 17th May 2018 00:01 – 06:00 – Although no downtime is expected during this maintenance window, all services should be considered at-risk. A full 6 hour maintenance window has been given to account for any unforeseen issues.

 

  1. Mark Yardley says:

    This work has been postponed and will be rescheduled. The new date for the work will be notified here in the normal manner.

Planned Maintenance: Telehouse East – Interxion

Posted: Tuesday, February 13th, 2018 at 12:14 by Gurinder Bansal

Tuesday 20th February 2018 00:00 – Tuesday 20th February 2018 06:00

During the above maintenance window, we will be undertaking work on core links between the above locations as part of ongoing network expansion.

No down time is expected and all precautions will be taken to avoid any disruption, however during this window both sites should be considered at risk.

  1. Gurinder Bansal says:

    This work has now been completed.

Planned Maintenance: Equinix – Interxion

Posted: Monday, January 29th, 2018 at 17:03 by Gurinder Bansal

Tuesday 6th February 2018 00:00 – Tuesday 6th February 2018 06:00

During the above maintenance window, we will be undertaking work on core links between the above locations as part of ongoing network expansion.

No down time is expected and all precautions will be taken to avoid any disruption, however during this window both sites should be considered at risk.

  1. Gurinder Bansal says:

    This work has now been completed

Planned Maintenance: Interxion

Posted: Wednesday, April 12th, 2017 at 17:27 by Jake Turner

Thursday 20th April 2017 00:00 ~ 06:00

During the above window we will be migrating customers off interxion.core.enta.net onto a higher capacity router.

All services will be migrated to the new router, we expect downtime of approximately 1 hour during the window.

Affected services are:

All customer interconnects ( Transit / EWCS / Wholesale handoff / Pseudowire ) terminating at interxion.core.enta.net.

Traffic that would normally be routed through this equipment will be routed via alternate paths.

  1. Jake Turner says:

    This work is now complete.