Posts Tagged ‘Maintenance’

Planned Maintenance: Telford

Posted: Wednesday, October 17th, 2018 at 11:41 by Mark Yardley

Wednesday 24th October 20:00 – 23:59

During the above window we will be performing cable management on equipment servicing Openreach leased line circuits terminating in our Telford location. Although this work is anticipated to cause no down time for services they should be considered at risk for the duration the window.

  1. Mark Yardley says:

    This work is now complete.

Planned Maintenance: LD8/Telecity-Hex89

Posted: Tuesday, September 25th, 2018 at 11:33 by Mark Yardley

Tuesday 2nd October 2018 00:01 – 06:00

During the above window we will be replacing telecity-hex89.core with a higher capacity router.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include Transit, EWCS, Leased lines, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues. All other traffic that would normally route through this location will take alternative paths.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Manchester

Posted: Tuesday, September 18th, 2018 at 14:35 by Gurinder Bansal

Thursday 27th September 2018 00:01 – 06:00

During the above window we will be replacing man.core.enta.net with a higher capacity router.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include Transit, EWCS, Leased lines, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues. All other traffic that would normally route through this location will take alternative paths.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Equinix.core

Posted: Monday, September 17th, 2018 at 17:50 by Gurinder Bansal

Tuesday 25th September 2018 00:01 – 06:00

During the above windows we will be completing planned maintenance to upgrade our core equipment, equinix.core.enta.net.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include Transit, EWCS, Leased lines, Co-location, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues. All other traffic that would normally route through this location will take alternative paths.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Redbus-sov.core

Posted: Monday, September 3rd, 2018 at 17:00 by Gurinder Bansal

Tuesday 11th September 2018 00:01 – 06:00

During the above window we will be replacing redbus-sov.core.enta.net with a higher capacity router.

All services currently terminated in this location will be migrated on to the new hardware. This includes EWCS, Transit, Leased lines and Pseudowires terminating at this location. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Interxion2.core

Posted: Thursday, August 30th, 2018 at 17:45 by Gurinder Bansal

Thursday 6th September 2018 00:01 – 06:00

During the above window we will be replacing interxion2.core.enta.net with a higher capacity router.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include Transit, EWCS, Leased lines, Co-location, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Interxion3.core

Posted: Tuesday, August 21st, 2018 at 11:09 by Gurinder Bansal

Wednesday 29th August 2018 00:01 – 06:00

During the above windows we will be completing planned maintenance to upgrade our core equipment, interxion3.core.enta.net.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include Transit, EWCS, Leased lines, Co-location, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues. All other traffic that would normally route through this location will take alternative paths.

Prior to works, broadband traffic will be steered away from Interxion to lessen the customer impact and on successful completion the broadband traffic will be re-balanced between multiple locations.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Columbo.core

Posted: Monday, July 30th, 2018 at 16:32 by Gurinder Bansal

Tuesday 14th August 2018 00:01 – 06:00

During the above window we will be replacing columbo.core.enta.net with a higher capacity router.

All services currently terminated in this location will be migrated on to the new hardware. This includes DSL, Leased lines and Pseudowires terminating at this location. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Telford

Posted: Thursday, July 12th, 2018 at 13:55 by David Brewis

Sunday 15th July 2018 08:00 – 18:00

During the above window, Western Power Distribution will be conducting maintenance works to service the electricity substation supplying the local area. During these works, external mains supply will be disconnected to allow safe operation to all involved, in doing so our external generators will supply the Telford data centre allowing for continued and uninterrupted service.

We are speaking with the power company to obtain clarity as to the actual duration of works and will update if this becomes available.

No down time is expected and all precautions will be taken to avoid any disruption, however during this window the Telford data centre should be considered at risk.

Emergency Maintenance: DSL

Posted: Thursday, June 21st, 2018 at 14:26 by David Brewis

Thursday 21st June 2018 18:30 – 1900

During the above window we will be completing configuration work on an interconnect to correct throughput issues for a small set of broadband users. As the configuration is applied, users are likely to experience disruption to service for up to one minute.

We apologise for the short notice of this works. Should disruption continue past this window please reboot your router before contacting support.

  1. Steve Lalonde says:

    This work is now complete