Posts Tagged ‘Maintenance’

Planned Maintenance: Telehouse-east4.core

Posted: Wednesday, March 13th, 2019 at 11:40 by Gurinder Bansal

Friday 22nd March 2019 00:01 – 06:00

During the above window we will be completing a planned maintenance to upgrade our aggregation devices on telehouse-east4.core.

We expect all directly connected services to have a maximum downtime of 1 hour. Services include Transit, Leased lines, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 60 Minutes, the full 6 hours may be required to account for any unforeseen issues.

Planned Maintenance: Telehouse-north.core

Posted: Wednesday, March 13th, 2019 at 11:38 by Gurinder Bansal

Thursday 21st March 2019 00:01 – 03:00

During the above window we will completing a planned maintenance to enhance the security on our aggregation devices on telehouse-north.core.

We expect all directly connected services to have a maximum downtime of 10 minutes. Services include Transit, EWCS, Leased lines, Wholesale handoff and Pseudowires terminating at this location. Whilst actual downtime is expected to be no more than 10 minutes, the full 3 hours may be required to account for any unforeseen issues.

Planned Maintenance: birmingham-te.core.enta.net

Posted: Wednesday, February 6th, 2019 at 14:36 by Gurinder Bansal

Friday 15th February 2018 00:01-06:00

During the above window we will be replacing Birmingham-te.core.enta.net with a higher capacity router.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include Transit, Leased lines, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 60 Minutes, the full 6 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: bir.core.enta.net

Posted: Wednesday, February 6th, 2019 at 14:35 by Gurinder Bansal

Thursday 14th February 2018 00:01-06:00

During the above window we will be replacing Bir.core.enta.net with a higher capacity router.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include Leased lines, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 30 Minutes, the full 6 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Telford

Posted: Friday, January 11th, 2019 at 14:13 by Gurinder Bansal

Friday 18th January 2019 00:01 – 03:00

During the above window we will be decommissioning telford-dc2.core.enta.net.

All services currently terminated in this location will be migrated on to telford-dc3-2.core. This includes PWANs, colocation and pseudowires. During the maintenance, customers will experience a loss of connectivity within their service (PWANs, colocation or pseudowire). If you are one of those customers, you will be notified directly by our Technical Service Desk by the end of Monday 14th January.

Once we have confirmed the maintenance is complete, any customers still experiencing issues should reboot their equipment before contacting the Technical Service Desk.

All other traffic that would normally route through this location will take alternative paths.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Wolverhampton TE

Posted: Monday, December 3rd, 2018 at 18:27 by Gurinder Bansal

Thursday 13th December 2018 00:01 – 06:00

During the above window we will be replacing wolv-te.core.enta.net with a higher capacity router.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include: Leased lines, DSL, EWCS, Transit, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Reboot lns4.inx.dsl.enta.net

Posted: Monday, December 3rd, 2018 at 17:28 by Steve Lalonde

Monday 10th December 2018 03:00 – 06:00

 

During the above window broadband users connected via lns4.inx.dsl.enta.net will be disconnected for a reboot of the device (memory fragmentation) and will connect via alternative equipment.

There are currently only 190 users connected to this device as we have not been sending reconnections to this router for some time.

Users on this device that reconnect before the reboot will avoid the planned works.

  1. Robin Posadas says:

    This work is now commencing.

  2. Robin Posadas says:

    This work is now complete.

Planned Maintenance: Glasgow.core

Posted: Monday, December 3rd, 2018 at 17:20 by Gurinder Bansal

Wednesday 5th December 2018 00:01 – 06:00

During the above window we will be replacing Glasgow.core.enta.net with a higher capacity router.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include: Leased lines, DSL, EWCS, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues.

All other traffic that would normally route through this location will take alternative paths.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Work: Broadband Upgrades

Posted: Monday, December 3rd, 2018 at 15:41 by Steve Lalonde

Monday 10th December 2018 00:00 – 06:00

 

During the above window broadband users connected via Leeds interconnects will be disconnected to reconnect via higher capacity interconnects. The time per user to reconnect will usually be less than 10 minutes, if your connection does not re-establish in 10 minutes it may be necessary to reboot your router.

Users on Leeds interconnects that reconnect before the maintenance will reconnect on the new higher capacity interconnects.

  1. Robin Posadas says:

    This work is now commencing.

  2. Robin Posadas says:

    This work is now complete.

Planned Work: Broadband Upgrades

Posted: Friday, November 30th, 2018 at 16:49 by Steve Lalonde

Friday 7th December 2018 00:00 – 06:00

 

During the above window broadband users connected via Sheffield and Slough interconnects will be disconnected to reconnect via higher capacity interconnects. The time per user to reconnect will usually be less than 10 minutes, if your connection does not re-establish in 10 minutes it may be necessary to reboot your router.

Users on Sheffield and Slough interconnects that reconnect before the maintenance will reconnect on the new higher capacity interconnects.

  1. William George says:

    This work is now commencing.

  2. William George says:

    This work is now complete.