Posts Tagged ‘Maintenance’

Planned Maintenance: Telford DC2 Equipment

Posted: Tuesday, April 17th, 2018 at 21:11 by Jake Turner

Tuesday 24th April 00:00 – 06:00

During the above window we will be relocating the below equipment out of DC2 in Telford and into DC3. Downtime for each device should be no more than 30 minutes at any point within the window:

  • pwan-diag
  • pwan-kikker.edge
  • pwan-tlf.edge

Please note that during this window the Mirada virtual machine used for troubleshooting will be unavailable briefly and whilst pawn-kikker.edge is relocated all PWAN devices will show as unreachable. This will however not affect the operation of PWAN devices and no downtime will be experienced as a result. During the move of pwan-tlf.edge some customers will experience a loss of connectivity to colocation in Telford from their PWAN. Individual customers will be notified separately if this will directly affect them.

  1. Jake Turner says:

    This work is now complete

Planned Maintenance: Telehouse East – Interxion

Posted: Tuesday, February 13th, 2018 at 12:14 by Gurinder Bansal

Tuesday 20th February 2018 00:00 – Tuesday 20th February 2018 06:00

During the above maintenance window, we will be undertaking work on core links between the above locations as part of ongoing network expansion.

No down time is expected and all precautions will be taken to avoid any disruption, however during this window both sites should be considered at risk.

  1. Gurinder Bansal says:

    This work has now been completed.

Planned Maintenance: Columbo.core

Posted: Friday, February 9th, 2018 at 16:11 by Jamie Smith

Tuesday 13th February 23:50 – Wednesday 14th February 01:00

During the above window, we will be carrying out planned work on one of the bearer links into Columbo.core. This bearer link provides leased line connectivity for a small number of BT circuits. No down time is expected, however circuits which reside on this bearer will be notified individually.

  1. Jamie Smith says:

    This work has now been completed

Planned Maintenance: Equinix – Interxion

Posted: Monday, January 29th, 2018 at 17:03 by Gurinder Bansal

Tuesday 6th February 2018 00:00 – Tuesday 6th February 2018 06:00

During the above maintenance window, we will be undertaking work on core links between the above locations as part of ongoing network expansion.

No down time is expected and all precautions will be taken to avoid any disruption, however during this window both sites should be considered at risk.

  1. Gurinder Bansal says:

    This work has now been completed

Planned Maintenance: Scolocate

Posted: Thursday, January 11th, 2018 at 16:34 by Richard Partridge

Thursday 18th January 2018 20:00 – Friday 19th January 2018 02:00

During the above maintenance window, we will migrating directly terminated customers onto new core equipment as part of ongoing network expansion. Affected customers may experience up to 30 minutes downtime during this window whilst they are migrated to the new device.

All traffic that would normally route through this location will take alternative paths.

  1. Ming-Yu Hsieh says:

    This work has now been completed

Planned Maintenance: Telford DC3

Posted: Tuesday, January 9th, 2018 at 11:00 by Jamie Smith

 Monday 15th January 2018 23:00 – Tuesday 16th January 06:00 

During the above window we will be performing necessary power and cable maintenance in the datacenter in preparation for the Installation of new hardware.

No down time is expected and all precautions will be taken to avoid any disruption, however during this time any customers within this data center should be considered at risk.

Any customers that may be at a particular risk due to the power work, will be notified.

  1. Jamie Smith says:

    This work has now been completed

Planned Maintenance: Scolocate

Posted: Tuesday, January 2nd, 2018 at 12:42 by Richard Partridge

Thursday 11th January 2018 20:00 – Friday 12th January 2018 02:00

During the above maintenance window, we will be installing additional core equipment as part of ongoing network expansion.

No down time is expected and all precautions will be taken to avoid any disruption, however during this window any directly connected customers should be considered at risk.

  1. Ming-Yu Hsieh says:

    This work is now complete.

Planned Maintenance: Columbo

Posted: Wednesday, November 15th, 2017 at 15:56 by Jamie Smith

Thursday 23rd November 2017 00:01 – 06:00

During the above window we will be replacing columbo.core.enta.net with a higher capacity router.

All services currently terminated in this location will be migrated on to the new hardware. This includes DSL, EWCS, wholesale hand-off and pseudowires terminating at this location.

All other traffic that would normally route through this location will take alternative paths.

  1. Jake Turner says:

    This work is now complete.

Planned Maintenance: Bristol

Posted: Monday, October 30th, 2017 at 16:25 by Mark Yardley

Tuesday 7th November 2017 00:01 – 06:00

During the above window we will be replacing equipment at this site with a higher capacity router.

All services currently terminated in this location will be migrated on to the new hardware. This includes all DSL, EWCS, leased lines and wholesale circuits at this location.

All other traffic that would normally route through this location will take alternative paths.

  1. Jake Turner says:

    This work is now complete.

Planned Maintenance: Cardiff

Posted: Wednesday, October 11th, 2017 at 16:34 by Jake Turner

Thursday 19th October 2017 00:01 – 06:00

During the above window we will be replacing equipment at this site.

All services currently terminated in this location will be migrated on to the new hardware. This includes all customer transit, DSL, EWCS, wholesale hand-off and pseudowires terminating at this location.

All other traffic that would normally route through this location will take alternative paths.

  1. Richard Partridge says:

    This work has now been cancelled.