Posts Tagged ‘Maintenance’

Planned Maintenance: Manchester

Posted: Tuesday, June 4th, 2019 at 17:42 by Gurinder Bansal

Wednesday 12th June 2019 00:01 – 06:00

During the above window we will completing a planned maintenance to enhance the security on our aggregation devices on man.core.enta.net.

We expect all services to have a maximum downtime of 1 hour. Services include Transit, EWCS, Leased lines, Wholesale handoff and Pseudowires terminating at this location. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Telehouse-north.core

Posted: Thursday, May 23rd, 2019 at 17:47 by Gurinder Bansal

Friday 31st May 2019 00:01 – 04:00

During the above window we will completing a planned maintenance to enhance the security on our aggregation devices on telehouse-north.core.

We expect all services to have a maximum downtime of 1 hour. Services include Transit, EWCS, Leased lines, Wholesale handoff and Pseudowires terminating at this location. Whilst actual downtime is expected to be no more than 1 hour, the full 4 hours may be required to account for any unforeseen issues.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Glasgow

Posted: Tuesday, May 21st, 2019 at 11:18 by Richard Partridge

Wednesday 29th May 01:00 – 06:00

During the above period we need to carry out some planned maintenance on
our network.

We’re letting you know because this work may impact your active CityFibre
service(s) and result in a loss of service.

The work is estimated to take 1 – 4 hours but the full duration of the
maintenance window may be needed for maintenance to be completed.

Planned Maintenance: Aberdeen

Posted: Tuesday, May 21st, 2019 at 11:18 by Richard Partridge

Wednesday 29th May 01:00 – 06:00

During the above period we need to carry out some planned maintenance on
our network.

We’re letting you know because this work may impact your active CityFibre
service(s) and result in a loss of service.

The work is estimated to take 1 – 4 hours but the full duration of the
maintenance window may be needed for maintenance to be completed.

Planned Maintenance: Edinburgh

Posted: Tuesday, May 21st, 2019 at 11:18 by Richard Partridge

Wednesday 29th May 01:00 – 06:00

During the above period we need to carry out some planned maintenance on
our network.

We’re letting you know because this work may impact your active CityFibre
service(s) and result in a loss of service.

The work is estimated to take 1 – 4 hours but the full duration of the
maintenance window may be needed for maintenance to be completed.

Planned Maintenance: Telecity-Hex89.core

Posted: Wednesday, May 8th, 2019 at 10:11 by Jamie Smith

Thursday 23rd May 2019 00:00– 06:00

During the above period we will be carrying out essential service affecting works within our core rack at Telecity-Hex8/9

All services currently terminated in this location will be subject to downtime. Services Include Leased lines, Wholesale handoff, Transit, EWCS & Psuedowires.

We anticipate the full duration of the maintenance window will be needed for works to be completed.

All other traffic that would normally route through this location will take alternative paths.

  1. Jamie Smith says:

    Please be aware this work is now starting.

  2. Jamie Smith says:

    This maintenance has now been completed.

    Customers are advised to reboot their routers in the first instance before contacting our tech support team, should there be any residual effects following on from this planned work.

Planned Maintenance: Wolverhampton TE

Posted: Wednesday, April 24th, 2019 at 11:09 by Gurinder Bansal

Friday 3rd May 2019 00:01 – 04:00

During the above window we will completing a planned maintenance to enhance the security on our aggregation devices on wolv-te.core.enta.net.

We expect all services to have a maximum downtime of 1 hour. Services include: Leased lines, EWCS, Transit, Wholesale handoff and Pseudowires terminating at this location. Whilst actual downtime is expected to be no more than 1 hour, the full 4 hours may be required to account for any unforeseen issues.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Cardiff.core

Posted: Tuesday, April 9th, 2019 at 17:39 by Gurinder Bansal

Wednesday 17th April 2019 00:01 – 06:00

During the above window we will be replacing Cardiff.core.enta.net with a higher capacity router.

We expect all services currently terminated in this location to have a maximum downtime of 2 hours. Services include Transit, Leased lines, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 2 hours, the full 6 hours may be required to account for any unforeseen issues.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Telehouse-east4.core

Posted: Wednesday, March 13th, 2019 at 11:40 by Gurinder Bansal

Friday 22nd March 2019 00:01 – 06:00

During the above window we will be completing a planned maintenance to upgrade our aggregation devices on telehouse-east4.core.

We expect all directly connected services to have a maximum downtime of 1 hour. Services include Transit, Leased lines, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 60 Minutes, the full 6 hours may be required to account for any unforeseen issues.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    This work is now complete.

Planned Maintenance: Telehouse-north.core

Posted: Wednesday, March 13th, 2019 at 11:38 by Gurinder Bansal

Thursday 21st March 2019 00:01 – 03:00

During the above window we will completing a planned maintenance to enhance the security on our aggregation devices on telehouse-north.core.

We expect all directly connected services to have a maximum downtime of 10 minutes. Services include Transit, EWCS, Leased lines, Wholesale handoff and Pseudowires terminating at this location. Whilst actual downtime is expected to be no more than 10 minutes, the full 3 hours may be required to account for any unforeseen issues.

  1. Gurinder Bansal says:

    This work is now commencing.

  2. Gurinder Bansal says:

    During this maintenance window, we encountered some unforeseen issues. The configuration changes have been rolled back and normal service has been restored.

    Another maintenance window will be scheduled to complete this work at a later date.