Posts Tagged ‘Manchester’

Planned Maintenance: Manchester

Posted: Tuesday, September 18th, 2018 at 14:35 by Gurinder Bansal

Thursday 27th September 2018 00:01 – 06:00

During the above window we will be replacing man.core.enta.net with a higher capacity router.

We expect all services currently terminated in this location to have a maximum downtime of 1 hour. Services include Transit, EWCS, Leased lines, Wholesale handoff and Pseudowires. Whilst actual downtime is expected to be no more than 1 hour, the full 6 hours may be required to account for any unforeseen issues. All other traffic that would normally route through this location will take alternative paths.

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Posted in Planned Work | 2 Comments »

  1. Gurinder Bansal says:
    September 27, 2018 at 00:00

    This work is now commencing.

  2. Gurinder Bansal says:
    September 27, 2018 at 01:04

    This work is now complete.

Planned Maintenance: Manchester

Posted: Wednesday, June 28th, 2017 at 16:19 by Mark Yardley

Thursday 6th July 2017 00:01 – 06:00

During the above window we will be replacing man.core.enta.net with a higher capacity router.

All services currently terminated in this location will be migrated on to the new hardware. This includes all customer transit, EWCS, wholesale hand-off and pseudowires terminating at this location.

All other traffic that would normally route through this location will take alternative paths.

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Posted in Planned Work | 1 Comment »

  1. Richard Partridge says:
    July 3, 2017 at 15:49

    This work has been postponed and will be rescheduled for a later date.

Leeds to Manchester

Posted: Friday, March 26th, 2010 at 09:05 by Steve Lalonde

Our link between Leeds and Manchester is currently down. We are investigating the cause with our supplier. Traffic is being rerouted via alternate paths, some increase in latency may be seen.

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Posted in Incidents | 2 Comments »

  1. Phil Davies says:
    March 26, 2010 at 11:07

    Our Supplier has informed us that a fiber break has been located in the Manchester area and engineers are on site doing the prep work to repair the break. No repair time has been given as yet but any updates will be posted as soon as we recieve them.

  2. Phil Davies says:
    March 26, 2010 at 14:29

    The circuit is now restored between Manchester and Leeds however it is still considered at risk untill all work has been completed and the fault has been closed off.

Outage: Manchester to London

Posted: Thursday, February 4th, 2010 at 16:15 by David Derrick

We are currently seeing errors on our link between London and Manchester. To maintain network stability, we are taking this link out of service while investigations take place. All traffic will route via alternate paths, some customers may notice a small increase in latency.

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Posted in Incidents | 3 Comments »

  1. David Derrick says:
    February 4, 2010 at 17:49

    Our circuit provider has identified a possible fault with a card in Manchester. Engineers are working to confirm this, there is no ETR at this time. Further updates will follow as we receive them.

  2. Steve Lalonde says:
    February 4, 2010 at 18:29

    Our provider has cleared the fault, we will test the circuit for a errors over the next hour.

  3. Steve Lalonde says:
    February 4, 2010 at 21:05

    We have seen no more errors on the circuit and it is therefore now back in service. We will continue to monitor as the load increases.

Emergency work: man-te.core.enta.net

Posted: Wednesday, January 20th, 2010 at 12:33 by Steve Lalonde

Due to router instability we have rebooted this router.

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Posted in Emergency Work, Incidents | No Comments »

Planned Maintenance: man.core.enta.net

Posted: Friday, January 8th, 2010 at 10:42 by Ming-Yu Hsieh

Tuesday 26th Jan 2010, 00:01hrs – 06:00hrs
During the maintenance window above, the router man.core.enta.net will be replaced with a higher specification device. The expected downtime for the work is 1 hour, during which, customers who are directly connected to this device will be out of service. Any traffic that would normally be routed through this equipment will route via alternate paths. We apologise for any inconvenience this may cause.

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Posted in Planned Work | 1 Comment »

  1. Ming-Yu Hsieh says:
    January 26, 2010 at 02:45

    This maintenance work completed successfully, please report any issues via the usual support channels.

Emergency maintenance: Manchester Core Router

Posted: Wednesday, December 23rd, 2009 at 16:44 by Ming-Yu Hsieh

24th Dec 2009 03:00 – 24th Dec 2009 04:00

During the maintenance window above, the man.core router will be rebooted to resolve some configuration issues. This should take less than 30 minutes to complete, during which all directly connected customers will be out of service. Any traffic that would normally be routed through this equipment will route via alternate paths.

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Posted in Emergency Work | No Comments »

Outage: London to Manchester

Posted: Thursday, December 17th, 2009 at 10:41 by Phil Davies

The  link between London and Manchester is currently down. A fault has been raised with our provider and updates will be made as and well they are available.

Traffic usually on this route is using an alternative path, there may be a small increase in latency due to the change in routing.

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Posted in Incidents | 1 Comment »

  1. Steve Lalonde says:
    December 18, 2009 at 08:30

    Service was restored at 05:15, engineers closed the fault at 07:30

Outage: Stoke to Manchester

Posted: Wednesday, December 9th, 2009 at 17:28 by Martyn Haynes

We appear to have lost a link between Stoke and Manchester. We are logging this with our provider and updates will be made as and well they are available.

Traffic usually on this route is using an alternative path, there may be a small increase in latency due to the change in routing.

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Posted in Incidents | 4 Comments »

  1. Martyn Haynes says:
    December 9, 2009 at 17:47

    Initial indications suggest that this is related to a fibre cut in the Warrington area – we will update as soon as it is confirmed to us.

  2. Richard Partridge says:
    December 10, 2009 at 08:57

    Our suppliers have advised that engineering work is currently underway to repair the fibre damage and restore service. No ETR has been specified as of yet. Further information will be made available as we receive it.

  3. Marc Woolfenden says:
    December 10, 2009 at 12:42

    Our suppliers have advised that re-splicing work has been completed, however upon retest a secondary break in the fibre has been identified in the Harecastle area. As the secondary break is inside a tunnel on the rail network our suppliers are currently liaising with Network Rail in order to avoid high speed rail services entering the tunnel in order to preform the necessary work, however we have been advised that work may not be able to continue until 23:00. Our suppliers are attempting to re-route traffic around the affected bearer, however no ETA is availiable.

    Further information will be made availiable as we receive it.

  4. Richard Partridge says:
    December 11, 2009 at 08:37

    Our suppliers have advised that repair work has been partially completed, and our network link has been restored. This incident is still ongoing however as the repair work has had to be suspended as high speed rail services have resumed.

    This link should be considered at risk until the repair work is completed, and further information will be made available as soon as we receive it.