Posts Tagged ‘Planned’

Planned Maintenance: Interxion

Posted: Wednesday, February 1st, 2017 at 15:52 by Jake Turner

Thursday 9th February 2017 00:00 ~ 06:00

During the above window we will be replacing interxion2.core.enta.net and migrating customers off of interxion.core.enta.net onto a higher capacity router.

All services will be migrated to the new router, we expect downtime of approximately 1 hour during the window.

Affected services are:

All customer interconnects ( Transit / EWCS / Wholesale handoff / Pseudowire ) terminating at interxion.core.enta.net and interxion2.core.enta.net.

Traffic that would normally be routed through this equipment will be routed via alternate paths.

  1. Jake Turner says:

    This work is now complete.

Planned Maintenance: Wolverhampton TE

Posted: Thursday, January 26th, 2017 at 10:24 by Mark Yardley

Thursday 2nd February 2016  00:01 – 06:00

During the above window we will be performing a software upgrade and a reload of one of our devices at this location. This is expected to take approximately 15 minutes, during which time directly connected customers will lose service. All other traffic will remain unaffected.

Affected services include DSL (IPSC and WBC) and leased lines terminated in this location.

  1. Mark Yardley says:

    This work is now complete.

Planned Maintenance: Faraday

Posted: Thursday, December 8th, 2016 at 17:31 by Mark Yardley

Friday 16th December 2016  00:01 – 02:00

During the above window we will be performing a software upgrade and a reload of one of our devices at this location. This is expected to take approximately 15 minutes, during which time directly connected customers will lose service. All other traffic will remain unaffected.

Affected services include DSL (IPSC and WBC) and leased lines terminated in this location.

  1. Mark Yardley says:

    This work is now postponed and will be rescheduled for a later date. A further notification will be sent in due course.

Planned Maintenance: Hardware Upgrades

Posted: Wednesday, November 2nd, 2016 at 13:07 by Mark Yardley

Wednesday 9th November 23:00 – Thursday 10th November 06:00

During the above window we will be replacing hardware in our Redbus Meridian Gate, Telecity Hex 6/7 and Goswell Road locations for higher capacity equipment.

Affected services are:

All customer interconnects ( Transit / EWCS / Wholesale Handoff / Pseudowire ) terminating at redbus-mer.core, redbus-hex.core and goswell.core

For customers directly connected to these locations, an estimated 15-30 minute down time is expected. All other traffic that would normally route through these locations will take alternative paths.

  1. Mark Yardley says:

    This work is now complete.

At-Risk: Interxion.core

Posted: Friday, September 2nd, 2016 at 09:17 by Richard Partridge

Monday 12th September 23:00 – Tuesday 13th September 06:00

During the above window we will be tidying the cabling inside our cabinets in preparation of the installation of replacement hardware in the near future.

No down time is expected.

  1. This work is now complete.

At Risk: Cambridge POP

Posted: Friday, August 19th, 2016 at 16:21 by Richard Partridge

Monday 22nd August – 10:00 to 16:00

During the above window we will be replacing the UPS protecting camb.core. No downtime is expected however the site should be considered “at-risk” for the duration of the window.

  1. Richard Partridge says:

    This work has now been completed.

At Risk: Redbus POPs

Posted: Tuesday, March 31st, 2015 at 10:32 by Richard Partridge

Thursday 9th April 2015 00:01 – 06:00

The following sites will be at risk while we perform power upgrades.

  • redbus-sov.core.enta.net
  • redbus-hex.core.enta.net
  • redbus-mer.core.enta.net

All Vodafone based connections on redbus-sov.core.enta.net will experience approximately 15 minutes downtime whilst the Vodafone termination equipment reloads.

Planned Maintenance: Telehouse East PWAN Infrastructure

Posted: Tuesday, February 10th, 2015 at 12:59 by Richard Partridge

Wednesday 18th February 2015 00:01 – 06:00

Following on from the recent incident in our Telehouse East PWAN infrastructure, we will be beginning work to decommission the Telehouse East PWAN switch in favour of our VPLS based platform. Each PWAN connection terminating on the Telehouse East PWAN switch will experience up to 5 minutes downtime during the window whilst being moved into the VPLS platform.

This work will only affect PWAN leased lines and PWAN DSLs. No other services are expected to be affected.

  1. Ming-Yu Hsieh says:

    This work is now complete.

Planned Maintenance: Telehouse

Posted: Tuesday, April 1st, 2014 at 14:38 by Steve Lalonde

Wednesday 9th April 2014 00:00 – 04:00

During the above maintenance window we will be upgrading the software on telehouse-north.core.enta.net and telehouse-east3.core.enta.net, this will require the routers to be rebooted.

No customers are directly connected to these routers and traffic through the routers will be rerouted over alternate paths before the upgrade work begins.

Each router will be offline for approximately 30 mins.

  1. Steve Lalonde says:

    This work is now complete.

Planned Maintenance: redbus-sov.core.enta.net

Posted: Tuesday, February 18th, 2014 at 16:58 by Steve Lalonde

0:01 – 06:00 Wednesday 26th February 2014

During the above window we will be replacing redbus-sov.core.enta.net with a new router.

All services will be migrated to the new router, we expect downtime of approximately 1 hour during the window.

Affected services are:

  • All ethernet lines terminating at Telecity (redbus) Sovereign House
  • All wholesale ethernet lines via Telecity (redbus) Sovereign House
  • All customer interconnects ( EWCS / Wholesale handoff ) terminating at Telecity (redbus) Sovereign House
  1. Ming-Yu Hsieh says:

    This work has been completed successfully.