Posts Tagged ‘Planned’

Planned Maintenance: Hardware Upgrades

Posted: Wednesday, November 2nd, 2016 at 13:07 by Mark Yardley

Wednesday 9th November 23:00 – Thursday 10th November 06:00

During the above window we will be replacing hardware in our Redbus Meridian Gate, Telecity Hex 6/7 and Goswell Road locations for higher capacity equipment.

Affected services are:

All customer interconnects ( Transit / EWCS / Wholesale Handoff / Pseudowire ) terminating at redbus-mer.core, redbus-hex.core and goswell.core

For customers directly connected to these locations, an estimated 15-30 minute down time is expected. All other traffic that would normally route through these locations will take alternative paths.

  1. Mark Yardley says:

    This work is now complete.

At-Risk: Interxion.core

Posted: Friday, September 2nd, 2016 at 09:17 by Richard Partridge

Monday 12th September 23:00 – Tuesday 13th September 06:00

During the above window we will be tidying the cabling inside our cabinets in preparation of the installation of replacement hardware in the near future.

No down time is expected.

  1. This work is now complete.

At Risk: Cambridge POP

Posted: Friday, August 19th, 2016 at 16:21 by Richard Partridge

Monday 22nd August – 10:00 to 16:00

During the above window we will be replacing the UPS protecting camb.core. No downtime is expected however the site should be considered “at-risk” for the duration of the window.

  1. Richard Partridge says:

    This work has now been completed.

At Risk: Redbus POPs

Posted: Tuesday, March 31st, 2015 at 10:32 by Richard Partridge

Thursday 9th April 2015 00:01 – 06:00

The following sites will be at risk while we perform power upgrades.

  • redbus-sov.core.enta.net
  • redbus-hex.core.enta.net
  • redbus-mer.core.enta.net

All Vodafone based connections on redbus-sov.core.enta.net will experience approximately 15 minutes downtime whilst the Vodafone termination equipment reloads.

Planned Maintenance: Telehouse East PWAN Infrastructure

Posted: Tuesday, February 10th, 2015 at 12:59 by Richard Partridge

Wednesday 18th February 2015 00:01 – 06:00

Following on from the recent incident in our Telehouse East PWAN infrastructure, we will be beginning work to decommission the Telehouse East PWAN switch in favour of our VPLS based platform. Each PWAN connection terminating on the Telehouse East PWAN switch will experience up to 5 minutes downtime during the window whilst being moved into the VPLS platform.

This work will only affect PWAN leased lines and PWAN DSLs. No other services are expected to be affected.

  1. Ming-Yu Hsieh says:

    This work is now complete.

Planned Maintenance: Telehouse

Posted: Tuesday, April 1st, 2014 at 14:38 by Steve Lalonde

Wednesday 9th April 2014 00:00 – 04:00

During the above maintenance window we will be upgrading the software on telehouse-north.core.enta.net and telehouse-east3.core.enta.net, this will require the routers to be rebooted.

No customers are directly connected to these routers and traffic through the routers will be rerouted over alternate paths before the upgrade work begins.

Each router will be offline for approximately 30 mins.

  1. Steve Lalonde says:

    This work is now complete.

Planned Maintenance: redbus-sov.core.enta.net

Posted: Tuesday, February 18th, 2014 at 16:58 by Steve Lalonde

0:01 – 06:00 Wednesday 26th February 2014

During the above window we will be replacing redbus-sov.core.enta.net with a new router.

All services will be migrated to the new router, we expect downtime of approximately 1 hour during the window.

Affected services are:

  • All ethernet lines terminating at Telecity (redbus) Sovereign House
  • All wholesale ethernet lines via Telecity (redbus) Sovereign House
  • All customer interconnects ( EWCS / Wholesale handoff ) terminating at Telecity (redbus) Sovereign House
  1. Ming-Yu Hsieh says:

    This work has been completed successfully.

Planned Maintenance: Sonicwall GMS

Posted: Monday, January 27th, 2014 at 09:50 by David Derrick

Monday 3 February 2014 10:00-12:00

During the above window the management system for our Sonicwalls will be upgraded. During this time, customers will be unable to view reports and our support
staff will be unable to make changes.

The operation of the appliances themselves will be unaffected and urgent changes can still be made by the NOC team.

Since this is only a point release no loss of data is expected but full backups will be taken should we need to roll back.

  1. David Derrick says:

    This work has been completed successfully.

Planned Maintenance: interxion2.core.enta.net

Posted: Thursday, January 9th, 2014 at 12:12 by Steve Lalonde

Friday 17th January 2014 00:00 – 04:00

During the above maintenance window we will be upgrading the software on interxion2.core.enta.net, this will require the router to be rebooted.

No customers are directly connected to this router and traffic through the router will be rerouted over alternate paths before the upgrade work begins.

The router will be offline for approximately 30 mins.

 

  1. Steve Lalonde says:

    This work is now complete.

Planned Maintenance: stepneygreen.core.enta.net

Posted: Monday, November 4th, 2013 at 12:34 by Steve Lalonde

0:01 – 06:00 Friday 22nd November  2013

During the above window we will be replacing stepneygreen.core.enta.net with a new router.

All services will be migrated to the new router, we expect downtime of approximately 1 hour during the window.

Affected services are:

  • Stepney Green IPSC interconnect
  • Stepney Green WBC interconnect
  • All ethernet lines terminating at Stepney Green
  • All wholesale ethernet lines via Stepney Green

 

  1. Steve Lalonde says:

    This work is now complete.