We are experiencing issues with receiving calls to some of our telephone number from UK mobiles. Our engineers are currently investigating the cause of the issue. Calls from BT are terminating on our platform correctly.
Posts Tagged ‘VoIP’
We are currently aware of an issue with outbound calls impacting our VoIP Easy Access and Express products, as such some customers may be experiencing intermittent drops on outbound calls.
Our engineers are investigating this issue and further updates will be provided as more information becomes availiable.
We need to perform some essential maintenance on the main VoIP database. This is scheduled for 4am on 9th February 2010. During the hours of 4am and 5am you may not be able to make or receive calls. We will endeavour to keep the downtime to a minimum.
We are currently not receiving any incoming calls from one of our upstream suppliers. We have advised them of this and enginners are working on the issue.
We currently have issues with VoIP servers hosted in Interxion. This is affecting incoming calls and customers on our hosted platform. Engineers are working to restore the service.