Archive for September 18th, 2006

Network Issues

Posted: Monday, September 18th, 2006 at 17:57 by Neil Watson

We are currently experiencing problems on our network. The systems team is investigating and will update as soon as possible. We apologise for any inconvenience.

  1. Neil Watson says:

    This issue has now cleared and our network is now fully available. We will continue to investigate the cause of the issue and will closely monitor the situation.

Move of some Telford Services

Posted: Monday, September 18th, 2006 at 12:55 by Adam Heath

Date: 22nd September 2006, 06:30 – 08:00hrs

We will be moving a number of services from the old Telford.core router to a new Telford4 router which will enable us to decommission an obsolete switch.

Services affected will be Windows hosted sites, some ecommerce and co-location customers connected through colofirewalls 1-6 (except 5), viperfirewall and VDS, some local gateways and VPN Boxes.

Downtime should be less than 10 minutes for each service as routing converges.

Please note: telephone support may be unavailable for a 10 minute period while this work is completed.

  1. David Derrick says:

    This work has been completed, all services appear to be working correctly. Please report ant problems to support via the normal channels.