Planned ADSL maintenance

Posted: Friday, September 8th, 2006 at 16:30 by Neil Watson

Friday 15th September 2006, 01.00hrs – -5.00hrs

As part of our maintenance programme, we will be undertaking some work on the routers that terminate our ADSL service. This work involves the removal of and, with the current services from this equipment being transferred to a higher specification device, this will allow for future growth potential. At the same time it will also be necessary to reboot each LNS which will result in an outage for all DSL customers. Please be advised that during the maintenance window you may lose connection at several points. If, once maintenance is complete, you are unable to connect, please power down your equipment for a minimum of 15 minutes and retry.

Whilst completing this work we will also be renaming the LNS equipment. Please do not be alarmed by this name change as it is purely cosmetic and will have no effect on the end user experience.

One Response to “Planned ADSL maintenance”

  1. Steve Lalonde says:

    This maintenance slot is now complete. please refer any issues to the usual support channels.