Archive for January, 2010

Planned work: redbus-mer.core.enta.net

Posted: Monday, January 18th, 2010 at 13:30 by Steve Lalonde

Tuesday 26th Jan 2010, 03:30hrs – 04:00hrs

During the maintenance window above the IOS on the router will be upgraded to resolve some configuration issues. This software upgrade will require a reboot of the router which should take approx 10 minutes to complete, during which all directly connected customers will lose connectivity.

Traffic that would normally be routed through this equipment will route via alternate paths.

  1. Steve Lalonde says:

    This work was completed successfully.

Planned work: redbus-hex.core.enta.net

Posted: Monday, January 18th, 2010 at 13:28 by Steve Lalonde

Tuesday 26th Jan 2010, 03:00hrs – 03:30hrs

During the maintenance window above the IOS on the router will be upgraded to resolve some configuration issues. This software upgrade will require a reboot of the router which should take approx 10 minutes to complete, during which all directly connected customers will lose connectivity.

Traffic that would normally be routed through this equipment will route via alternate paths.

  1. Steve Lalonde says:

    This work was completed successfully.

Outage: Services into Slough

Posted: Saturday, January 16th, 2010 at 17:47 by Adam Heath

We are aware of a faul in our Slough POP which is affecting leased lines and some EWCS customers, initial investigation suggests a hardware failiure, we are attempting to resolve now. All ADSL services via Slough should be routed via alternative paths.

More information will be posted as we have it.

  1. Steve Lalonde says:

    Engineers tasked to site with replacement parts. Estimated time of repair 22:00

  2. Ming-Yu Hsieh says:

    Estimated time of repair 23:00.

Planned work: stepneygreen.core.enta.net

Posted: Friday, January 15th, 2010 at 16:05 by Steve Lalonde

Monday 25th Jan 2010, 04:30hrs – 05:00hrs

During the maintenance window above the IOS on the router will be upgraded to resolve some configuration issues. This software upgrade will require a reboot of the router which should take approx 10 minutes to complete, during which all directly connected customers will lose connectivity.

Traffic that would normally be routed through this equipment will route via alternate paths.

  1. Steve Lalonde says:

    This work was completed successfully.

Planned work: faraday.core.enta.net

Posted: Friday, January 15th, 2010 at 16:03 by Steve Lalonde

Monday 25th Jan 2010, 04:00hrs – 04:30hrs

During the maintenance window above the IOS on the router will be upgraded to resolve some configuration issues. This software upgrade will require a reboot of the router which should take approx 10 minutes to complete, during which all directly connected customers will lose connectivity.

Traffic that would normally be routed through this equipment will route via alternate paths.

  1. Steve Lalonde says:

    This work was completed successfully.

Planned work: columbo.core.enta.net

Posted: Friday, January 15th, 2010 at 16:01 by Steve Lalonde

Monday 25th Jan 2010, 03:30hrs – 04:00hrs

During the maintenance window above the IOS on the router will be upgraded to resolve some configuration issues. This software upgrade will require a reboot of the router which should take approx 10 minutes to complete, during which all directly connected customers will lose connectivity.

Traffic that would normally be routed through this equipment will route via alternate paths.

  1. Steve Lalonde says:

    This work was completed successfully.

Planned work: telehouse-metro.core.enta.net

Posted: Friday, January 15th, 2010 at 15:57 by Steve Lalonde

Monday 25th Jan 2010, 03:00hrs – 03:30hrs

During the maintenance window above the IOS on the router will be upgraded to resolve some configuration issues. This software upgrade will require a reboot of the router which should take approx 10 minutes to complete, during which all directly connected customers will lose connectivity.

Traffic that would normally be routed through this equipment will route via alternate paths.

  1. Steve Lalonde says:

    This work was completed successfully.

At Risk: Customers connected at Goswell Road

Posted: Thursday, January 14th, 2010 at 18:32 by Adam Heath

We are currently investigating a fault on one of the circuits into Goswell Road, all services are operational via alternative routes however they remain at risk until full connectivity is restored.

  1. Steve Lalonde says:

    Service was restored just before 07:00. The fault is not closed as we have not received confirmation from our fibre supplier that work is complete.

  2. Martyn Haynes says:

    Our supplier has confirmed there was a break in the fibre which was repaired in the early hours. Service has now been restored and the fault closed.

Planned work: miltonkeynes.core.enta.net

Posted: Thursday, January 14th, 2010 at 10:18 by Steve Lalonde

Friday 22nd Jan 2010, 05:00hrs – 05:30hrs

During the maintenance window above the IOS on the router will be upgraded to resolve some configuration issues. This software upgrade will require a reboot of the router which should take approx 10 minutes to complete, during which all directly connected customers will lose connectivity.

Traffic that would normally be routed through this equipment will route via alternate paths.

  1. Steve Lalonde says:

    This work was completed successfully.

Planned work: gs1.core.enta.net

Posted: Thursday, January 14th, 2010 at 10:17 by Steve Lalonde

Friday 22nd Jan 2010, 04:30hrs – 05:00hrs

During the maintenance window above the IOS on the router will be upgraded to resolve some configuration issues. This software upgrade will require a reboot of the router which should take approx 10 minutes to complete, during which all directly connected customers will lose connectivity.

Traffic that would normally be routed through this equipment will route via alternate paths.

  1. Steve Lalonde says:

    This work was completed successfully.