Archive for September, 2010

New VoIP Media IP

Posted: Saturday, September 25th, 2010 at 10:52 by Adam Heath

We will be introducing a new media server for our VoIP platform on the 4th October. The new IP address is Please make sure that if you are a SIP or IAX trunking (VoIP Easy Access) customer that you trust this IP. VoIP Enrich and VoIP Express customers do not need to make any changes.

Planned Work: Leased Lines Telehouse

Posted: Thursday, September 23rd, 2010 at 12:07 by Adam Heath

Wednesday 6th October 2010, 00:01hrs – 06:00hrs and Thursday 7th October 2010, 00:01hrs – 06:00hrs

During the  window above, we will be performing essential maintenance on our network involving the replacement of core equipment that terminates any Ethernet based leased lines in Telehouse.  There will be a short (up to approx 15 minutes) outage for each individual circuit that is being moved from the existing router into our new equipment.  Lines will be moved sequentially throughout the maintenance period.

  1. Phil Davies says:

    We have finished the planned work for tonight, all systems are working normally.

    If your service is not working please contact support via the usual channels.