Archive for December 16th, 2010

Planned Engineering Work – MSAN Upgrades

Posted: Thursday, December 16th, 2010 at 10:15 by Gurinder Bansal

Work will be taking place on BT Wholesale’s 21CN Broadband Network which will be carried out on the following dates and times;

Monday 10/01/2011 02:00 – 06:00
Tuesday 11/01/2011  02:00 – 06:00
Wednesday 12/01/2011 02:00 – 06:00
Thursday 13/01/2011 02:00 – 06:00

During these times line cards will be remotely reset to take new firmware.

BT advise that customers will experience downtime of around 60 minutes, however we would ask customers to wait for the maintenance window to close and to reboot their router before contacting the support desk should connectivity issues persist.

A list of exchanges affected has been uploaded here for reference.

We apologise for any inconvenience this essential work may cause.