Archive for March 9th, 2017

Incident: PWAN LNS

Posted: Thursday, March 9th, 2017 at 12:44 by Ryan Berrisford

We are aware of a short disruption to a small number of PWAN connections at approximately 12:24. This was caused by an unscheduled reload of one LNS.

Any connections affected during the incident would have automatically connected to an alternative LNS, where service would have been restored.

We apologise for any inconvenience caused.

At Risk: PWAN Infrastructure

Posted: Thursday, March 9th, 2017 at 10:10 by Gurinder Bansal

Thursday 09/03/17 23:00 – 23:59

This evening, during the above window, we will be performing an emergency software upgrade on some devices within our PWAN infrastructure.

No service impact to customers is expected.

  1. Mark Yardley says:

    This work is now complete.