We have just experience an unexpected reload of one of our edge devices in Cardiff. This resulted in a brief loss of service for directly terminated leased line customers. Initial investigations suggest this was a brief power failure. This has been reported to our colocation provider for further investigation.
Archive for October 25th, 2017
We are currently experiencing a brief loss of communication to one our edge devices in Glasgow POP. This has resulted in a brief loss of service for directly terminated leased lines. Initial indications suggest a loss of power. Further updates will be provided shortly.
Thursday 26th October 04:00 – 06:00
During the above window, our colocation provider is carrying out planned power work within the point of presence. Although the work is expected to be non-service affecting, services at the location should be considered at risk for the duration.
The planned work is expected to take less than 10 minutes.