Archive for February 14th, 2018

Incident: Openreach circuits

Posted: Wednesday, February 14th, 2018 at 12:05 by David Brewis

We are currently experiencing a loss of connectivity for a number of Openreach circuits. We are seeing most services restore and engineers are investigating. Further updates will be provided when available.

  1. David Brewis says:

    An engineer is currently on route to our Birmingham POP to carry out further investigations at site, as we are observing continued loss of some Openreach services.

    The engineer’s ETA is 13:30. Further updates to follow.

  2. David Brewis says:

    The engineer arrived on site ahead of ETA and service resumed promptly for most services. Engineers continue to investigate until full service is resumed and cause identified.

    Further updates to follow.

  3. David Brewis says:

    Connectivity to the affected services has now been restored and engineers are continuing to investigate the underlying cause. We apologise for any inconvenience.